Questions et réponses au sujet de l'entreprise Concentrix

Voici les questions et les réponses au sujet du travail et de l'entretien passé chez Concentrix.

Voir les 78 questions au sujet de Concentrix

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13 réponses

How do you handle an unhappy customer?
Examples of how you turned an unhappy customer into a happy one?

Réponse du - Customer Service Ambassador - Call Center (Former Employee) - Oshawa, ON

2
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If you are applying for IT position, most of the question is regarding on IT infrastructure.

Réponse du - IT Security Analyst (Former Employee) - National Capital Region

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Give an example of a time you had to explain a difficult situation to a customer

Réponse du - Customer Care Advisor (Current Employee) - Hamilton, ON

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They ask you questions like “can you tell me how to draw a house” to see how well you can give directions to customer. They ask how much technology you have used and how well you can use a computer and type, and they ask questions to test your problem solving skills as well. They have a pre screening phone interview where they ask the basic questions to see if you qualify for a face to face interview at their office as well.

Réponse du - Technical Service Advisor (Former Employee) - Hamilton, ON

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Experiance automotive background

Réponse du - Technical Consultant, FCA STAR Center (Current Employee) - Auburn Hills, MI

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How do you handle Clients in (give situation)?

Réponse du - Technical Support Representative (Former Employee) - Bacolod City

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Basic computer test
If your able to work

Réponse du - Sales Associate (Former Employee) - Glace Bay, NS

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How do you feel if your superior is younger than you?

Réponse du - CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - Cebu City

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Typical situational questions

Réponse du - Facility Manager (Former Employee) - Chilliwack, BC

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Basic computer knowledge, typing tests, sales, customer service.

Réponse du - Technical Support Representative (Former Employee) - Belleville, ON

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