Don’t be nervous. It’s easy stuff + all common sense. You’ll do awesome! Good luck!
Do your homework, what is expected at a call center. If you have anxiety then this is not the place for you. You need to be a true professional in all aspects: communication, loyalty,and confidence in yourself.
Doesn't matter, do you know what a keyboard and telephone are? Yes then good.
Réponse du - Customer Service Representative (Current Employee) - Chatham-Kent, ON
Be ready for some pc testing and answer questions honestly.
Réponse du - Customer Care Representative (Current Employee) - Welland, ON
Improve your english proficiency skills and your communication skills.
Réponse du - Customer Service Representative (Former Employee) - Quezon City
Just be yourself
Réponse du - Sales Associate (Former Employee) - Glace Bay, NS
One should have the basic knowledge of computer software and hardware.
Should be fluent in english,
should carry good typing speed
Réponse du - Technical Support Associate (Former Employee) - Gurgaon, India
Review your work experience, highlight the customer service experience, and be sure to answer questions in a professional manner. Always provide examples with a beginning, middle, and end. Never provide an example for a question and not tell the interviewer what the outcome was.
Réponse du - Acting Project Recruiter (Current Employee) - Oshawa, ON
Just talk, they'll take anyone competent
Réponse du - Advanced Technical Support AT&T Contract (Former Employee) - Chilliwack, BC
Build up on my extensive background in technical and customer service, my leadership capability and my success over the last few years.
Understand what position I what to work as, and aim to be more that what was expected
Réponse du - Team Manager (Current Employee) - Quezon City