Avis des employés pour Comfort Inn par Choice Hotels - Kamloops, BC
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Kamloops, BC5 avis
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Very poor benefit, the owner was just interested in making profit and not concerned about the welfare of the employees
To be honest, the comfort inn is a franchise so I want to believe each comfort inn is different. Here, the owner was just concerned about what the sales of each day was and the profit at the end of the month. They were never concerned about the welfare of the workers. Honestly people only stayed if they had something to gain like their PR otherwise the turnover was alot. The only benefit was prescription and dental up to 80% and you only get refunded quarterly, it’s crazy.
Low pay, poor benefits
A typical work day would include going to work 10 mins before shift begins in order to take the handover. Then go through shift duties in a systematic manner till the end of shift. Learned about simpler yet efficient payment strategies and handling queries from customers. The management is great. Peaceful workplace culture.
Acquire your sheet with the rooms assigned for change/ maintenance Front desk personnel helps you record those to be worked upon first. Stock your cart with the different material to be used, bedsheets,towels,tissue paper,etc depending on how much you need keeping in mind other housekeepers and what they will use. Work on each room perfectly have a 30 mins break and get back to finishing the rooms before guests arrive. Sign in and out for the different special keys used that day.
A typical day at work goes by fast as it is busy 70% of the time. I have been able to improve in my customer support and service orientation. Management is productive and helpful. Some co-workers are helpful and others are just self centered. The hardest part of the job is dealing with hard customers. The most enjoyable part of the job is the flexibility it gives.
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