I was an agent in the billing department but I've worked in other departments as well, they're happy to help you gain experience within the company and there are contract advancements to help you gain experience.
Unfortunately, the billing department is where they put the rejects, or that's how it feels.
I loved the job, the benefits are great, the people are amazing, bit depending on your direct supervisor, the amount of support you get is variable.
Benefits, employee appreciation when targets met, employee perks
Some supervisors don't want to let the good sellers go
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