Avis des employés pour Travel Consultant chez Cloud5 Communications

Trouvé 5 avis correspondant à votre recherche Voir les 19 avis
Trier par: Pertinence | Note | Date
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Great place
Travel consultant (Ancien employé) –  Saint John, NB6 janvier 2019
Great co workers poor management, they will take the word of another employee over the word of you. Training was made fun when possible but some parts were very dry
Avez-vous trouvé cet avis utile?Oui 2Non 1Signaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
If management decides they don't like you, you're out of there
Travel Consultant (Ancien employé) –  Saint John, NB13 décembre 2018
I put in time at cloud5, traveled and even moved to the city for my job, I missed some time due to weather conditions, even though I was an amazing travel counselor, my stats were great, they even gave me my pay raise and following hours for the next month...
they let me go 2 days after my warning, which I thought after a warning they we're supposed to give you time to correct the mistake?

Anyhow, I don't recommend this job to anyone. The training is awful and if you're not loud enough, or persistent enough, or the management doesn't know you personally, you wont get the help you need, you'll be stuck on a call with an upset customer and can't even answer it because nobody will help you.

Sucky management!!!!!!!!!!!!!!!!!!!!
Points positifs
pay
Points négatifs
management
Avez-vous trouvé cet avis utile?Oui 11Non 1Signaler
2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
It's what you make it
Travel Consultant (Ancien employé) –  Saint John, NB10 novembre 2018
This job is very demanding, but good and bad.
1st off - very old tech, very slow and frustrating.
2nd - you are always guilty until you prove you are innocent.
3rd - very little if any actual useful feedback and examples to use to succeed.
4th - team leads rarely show that they can do the job and any coaching sessions are on the floor, in the open for all to hear and see.
5th Incentives - please. if the site does not make it's #'s and you did, well too bad - you get nothing.
6th - a few TL's really want you to succeed, but it's an uphill battle. 7th - you get ONE bad survey even if you did everything right...it takes 6 more good ones just to get back to zero and you will get let go after too many bad surveys.
8th - Senior agents are really good to use for learning...use them, but you still need to actually retain stuff yourself.
9th - hours are based on stats - you suck, you work night / you do well, you work days / you whine and complain and get Dr's notes, friends with management, you're always a victim etc, you work days.
10th - pay is actually pretty good.
It's a call centre, you will have cliques, you will have stats to do, you will have fun, you will have bad days - it is what YOU make it. Always know your stats, always know what you need to get done, and fight to get the help you need.
Points positifs
Above average pay
Points négatifs
Lots - but again, it's a call centre
Avez-vous trouvé cet avis utile?Oui 8Non 1Signaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Awesome and fun place to work
Travel Consultant (Employé actuel) –  Saint John, NB5 novembre 2017
Love my job! Lucrative incentives and great hours. Not for someone looking to sit back and enjoy the day, fast paced and detailed. Booking travel has allowed me to explore opportunities I never thought I would have.
Avez-vous trouvé cet avis utile?Oui 3Non 3Signaler

Voir plus d'avis pour Cloud5 Communications

Vous pourriez essayer :

Profil attribué

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail ou de l'entretien passé chez Cloud5 Communications. Notre communauté est prête à vous répondre.

Poser une question

Note globale

3,0
D'après 19 avis
57
40
33
24
15

Notes par catégorie

2,9Équilibre vie professionnelle / personnelle
2,9Salaire / avantages sociaux
2,6Sécurité de l'emploi / évolution de carrière
2,8Direction
2,8Culture d'entreprise

Avis selon le lieu