Could not work for a manager with no field experience in industrial cleaning. Forced me to work an 18 hour day and then had the nerve to tell me not to show all of those hours on my log. Said he made me work all of those hours to impress the company and show we are dedicated to our jobs and customers. Just one big clique in the Sarnia On division.
Start listening to Operators/Laborers concerns and fix your equipment both the big and small stuff. not just make it legal and head out. make the company specific training per task a priority and stop forcing people to do jobs they are not comfortable with. you know just as well as they do that they won't say no to doing a job just because they are unfamiliar with it.
Executive staff holds all the cards. Managers are there to keep customers happy but not their employees. Managers are not empowered to reward deserving employees.