ClaimSecure - Avis

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1,0
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Not a good place to work.
Worker (Employé actuel) –  Office2 octobre 2019
Under staffed and over worked at both offices. Upper management does not listen to employees about work load.
Regular staff are great and friendly but everyone is super stressed. The amount of employees who have had breakdowns is ridiculous and upper management does not care. Each person is super dispensable and replaceable in their mind. Several employees have gone on stress leave or quit before having another job lined up. That tells you everything you need to know.
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1,0
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Worst Management Ever
Customer Service (Ancien employé) –  Sudbury, ON26 septembre 2019
This is a garbage place to work. Management are never available for help, always “do not disturb” or hidden behind closed doors. They expect you to maintain a perfect ratio of time on/off the phones but the supervisors ask you to do their work and help out senior agents, and then you get in trouble for being off the phone. The training is terrible. There is barely any emotional/mental support bc considering it’s a cal centre They Don’t want you communicating with other departments but they ignore your emails
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1,0
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Was all right in beginning like it, then 3 months was approaching
Claims Adjuster (Ancien employé) –  Work from Home11 septembre 2019
If you want a job for 3 months fine, but in the end you probably will not stay, because they terminate you before benefits, and 3 months, if your lucky you make it, maybe get a possible $2.00 per hour raise, but that never happens
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5,0
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Functional experience
Database Administrator (Ancien employé) –  Greater Sudbury, ON29 juillet 2019
ClaimSecure is an industry leader in developing and launching innovative products and technology solutions designed to effectively manage and reduce healthcare expenses
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1,0
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Keep looking. Very toxic
Customer Service Representative (Ancien employé) –  Greater Sudbury, ON24 juillet 2019
Not worth the stress as low pay. Inconmpent management and team leads. No support or proper traing. Just blame... Always your fault not theirs . Nepotism and favoritism run rampant.
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5,0
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productive
Customer Response Agent (Employé actuel) –  Greater Sudbury, ON1 janvier 2019
This a a great Canadian company to work for They give quality of family and work life a great balance. The work place culture is very friendly and everybody pulls together when the hustle and bustle of the day gets insanely busy.
Points positifs
canadian company, weekends off, birthday day off, bonuses
Points négatifs
salary base, need to work the hours missed if sick
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4,0
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Very good workplace with amazing lunch room and co-workers
Claim management (Ancien employé) –  Greater Sudbury, ON21 octobre 2018
You learn quite a bit everyday about keying claims, processing paper work, managers are very nice, not sure what the hardest part is about this job, just maybe hitting the quota for the day.
Points positifs
lunch anytime between 12-2pm
Points négatifs
no breaks
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1,0
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Dont ever work here
CSR (Ancien employé) –  Sudbury, ON13 septembre 2018
This was the worst job I EVER had, management is awful and entitled. HR is furthest from helpful and make you feel intimidated. Relationships with management and employees swept under the rug while employees put in awkward postions.

They treat you like peasents, the entire office is politics and drama. I had numerous stress and medical leaves, and was let go "for lack of work", while they put a job posting for more employees.

The mail room is strictly to talk gossip and be spies for management to report back what is happening on the floor.

There is nothing professional about this company.
Points positifs
Hours
Points négatifs
Pay, Drama, Management
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1,0
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Do not waste your time
Administrator (Ancien employé) –  Sudbury, ON2 septembre 2018
Expected to do the job of multiple people as the turnover rate is so high. Loyal employees treated with no respect and are leaving because of it. Multiple stress leaves taken from employees. Cant keep a new employee to save the companys life. Management likes to lock themselves in their office. Youre expected to work like a robot, make very minimal errors ( if you screw up they will decrease your measly yearly pay increase) When asking for a higher wage because your work load is that of 6 people youre told no and that "if you dont like it you can leave"

Favoritism is a common thing in this company and management hires family and they are all friends outside of work.

LOTS OF D.R.A.M.A.

If you can avoid it, I highly recommend not working here. Unless youre an undercover boss, then I highly reccomend applying here.
Points positifs
The hours
Points négatifs
Pay, management, expensive health insurance
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3,0
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okay work experience
Benefits Administrator (Employé actuel) –  Mississauga, ON25 juin 2018
lots of work to do as there is currently a backlog; learn new things daily; interact with office staff; schedule lunch breaks; cheap pay (barely past minimum wage)
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1,0
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they "claim" to be like a family
adjudicator (Ancien employé) –  sudbury21 mars 2018
terrible place to work.
employee is struggling at work, theyre solution is to over work them until they break.
overall horrible experience in my time there
Points positifs
location
Points négatifs
everything
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2,0
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Not a comfortable workplace.
Customer Response Team (Ancien employé) –  Greater Sudbury, ON21 mars 2018
This was not a comfortable workplace. You worked your hours with minimal help. Managers not helpful. Day to day was boring and you only got half hour lunch and no breaks. I believe breaks are important for staff sanity.
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5,0
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Interesting and enjoyable place to work
Web Developer/Programmer (Employé actuel) –  Greater Sudbury, ON16 janvier 2018
This is a great place to work. My coworkers are all very nice and helpful people, and were more than willing to help me get accommodated with the systems we work with.

The managers are all very reliable and knowledgeable. The work hours are great, and it was an amazing learning experience.

Definitely would recommend to programmers and DBAs.
Points positifs
Coffee stations that are very accessible, new ideas always welcome, great people to work with
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5,0
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Awsome Experience
Dental Claims Adjudicator (Ancien employé) –  Sudbury, ON16 janvier 2018
Very enjoyable work and very challenging. I loved the medical aspect of the job. I wish I could have stayed longer. I loved the fact that there was always so much more to learn about dental claims.
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2,0
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I prefer a more structured work day and less non-work conversations
Claims Administrator (Employé actuel) –  Greater Sudbury, ON4 janvier 2018
I believe this company is good to their employees, for me, it was the person training me. She made too many digs about my age, not catching on quickly enough. Made me so nervous, I just couldn't fit in there.
Points positifs
Best staff cafateria ever1
Points négatifs
Too many hours wasted on personal conversations, cell phone and text messages all day.
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4,0
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Claim Secure was a positive experience.
SENIOR CLAIMS ADJUDICATOR (Ancien employé) –  Sudbury, ON10 octobre 2017
I liked to work independently, as well as with the team as we were a dedicated team processing medical insurance claims.
Managers and staff were pleasant always there to help when needed.. I made a lot of friends there. A typical day was processing claims, being sure all information was accurate and correctly processed..
Points positifs
The hours
Points négatifs
sitting all day
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1,0
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Poor management, TONS of drama
Administrative Assistant (Employé actuel) –  Greater Sudbury, ON14 septembre 2017
Horrible place to work, very disorganized, office filled with drama and hate. Pick up everyone else's slack. Pay is not very good. Management was okay but also like to be in on the drama...
Points positifs
Feed you meals 4 times a year
Points négatifs
Drama/low pay/pick up other people slack
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5,0
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Loved working here
New Group Issue Associate (Ancien employé) –  Greater Sudbury, ON25 juillet 2017
Loved working here, good hours, good pay, good staff, good benefits, great perks, lots of training, helpful management, employee appreciation, job security
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2,0
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Workplace
CLERK (Ancien employé) –  Greater Sudbury, ON11 avril 2017
Great experience; however, limited ability to obtain greater position. As a long-time employee, I had the privilege of working with a diverse group of individuals.
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1,0
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Benefits Administrator-always something new and chanllenging
Benefits Administrator (Employé actuel) –  Sudbury, ON9 avril 2017
Great place to work Benefits are fantastic, however the wage is not great , just above minimum wage makes it very difficult to live, I therefore have part time job on the side. They do not pay you what your worth.
Points positifs
benefits, management is very nice and understanding
Points négatifs
wage
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2,9Équilibre vie professionnelle / personnelle
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