I was really looking forward to working for the city of ottawa until I started working there. I was a special needs support worker and I barley got any support from the others staff. There was time where I went the whole day without eating because I had to helped my kids eat because they were unable to do so which is fine that is my job but it would have been nice if i was offered asome help so I could eat my food as well
Councillor Assistant (Ancien employé) – Ottawa, ON – 17 novembre 2019
This was a very demanding position that brought on it's own issues. As a Councillor's Assistant job security is not great and it is difficult to move to a position within the city because you are not a unionized employee.
Working frontline has many challenges. You are regularly interacting with families in crisis and must deal the with issues they have in a professional manner. There are physical components to the job, moving and lifting as well as time on your feet. Administratively there are Log Books, Narratives and Incident reports to complete as needed. It is also shift work.