A typical day at work is all about communication, selling items to the customers, sometimes helping them choose which one is the best or cheapest cigarettes, advertising any sales or deals.
What I've learnt about is to never trust a customer like a true friend.. keeping things professionally in a workplace is recommended, I've spent my own money to help customers who are short in change, they always say that they'll pay me back but they never do or try to pull up a scam/fraud.
Managing the workplace is keeping things clean, people make a lot of mess and it is my job to keep things clean. Cash handling, making sure no more than $100 bills in the till. Always ask for ID for those who look under 40 years old when buying lottery tickets or cigarettes, even if you know the customer well, always ask for ID.
The hardest part of the job is to make sure customers aren't stealing, or dealing with customer's anger.
The most enjoyable part of the job is communicating and seeing customers win a big prize, I've wished someone a very good luck because he seemed very nice and once the instant poker lottery started folding, he received almost $12,000 and seeing him really happy and excited made my day.