Great Love it there! Its a wonderful place to work at.
Cashier and Customer Service
Flying J - Albuquerque, NM
April 2018 to March 2019
• Opened and closed cinnabon
• Greeted every guests
• Assisted guests as needed
• Helped guests find what they are looking for in a timely manner
• Resolved guest complaints with redirect control
• Operated cash register[s]
• Counted out cash drawers
• Handled refunds
• Stocked merchandise
ABQ Health Partners - Albuquerque, NM
July 2012 to December 2012
Working at Cinnabon can be face paced and stressful on certain days such as holiday seasons. It wasn't a difficult job once I got the hang of it. Some customers can be difficult when it comes to the prices or special requests for their food orders. The most enjoyable parts was talking to coworkers and some friendly customers, and of course the smell of Cinnamon buns every shift.
Most people around there are very toxic, especially the management. You can never get anyone to cover for your shift even when you need it because no one wants to be there and it is not their fault. The managers don't see employees as living creatures but instead a thing they can control. The environment is fear-based. Work-wise, it was okay. You will learn a lot of things like mixing dough, how to roll and make products that Cinnabon sells. It's not all about just work but also how to deal with others out of your comfort zone. If you're nice, your coworkers will take advantage of that and get you to do things they don't want like throwing heavy garbages in the bin.
A typical day at work consists of:
-Rolling Dough (sometimes mixing too)
-Following through a time phase when cooking the rolls
-Frosting the rolls
-Cooling and refrosting the rolls to prepare them for boxing
-Cleaning around the workplace and washing dishes
-Informing customers about promotions and making transactions at the cash register
-You get discount on drinks and a free product (Classic Roll, Minibon Roll, etc.) from the hotplate.
-If you are promoted to a Crew Leader, your salary increases by two digit cents.
Cinnabon has always been flexible with shift changes and booking time off, as long as it's not around holidays which are their busiest times. They have some very talented higher-ups in the company who treats everyone with respect and encouragement. 10/10 would work here again.
Pretty easy and good for a first job, but there are a lot of things to do and recipes to remember.
Lots of students, very clique-y environment. Managers have adapted to that personality.
Weekends get hectic. They also cater and do fundraisers but there’s 0 compensation for the extra work.
Store managers play favourites. Be friendly if you want a promotion or more shifts.
TERRIBLY managed. Worst I’ve EVER experienced. Head office doesn’t care about their crew at all.
I’ve tried to talk to them about quality of work and they refuse to listen. Blame us about broken stuff when they’ve been notified of it prior. (Majority of their equipment is old and outdated)
Took them 3 years, another bad manager, and some messed up paperwork for them to finally replace our 30-year-old registers, even though it was slowing service and giving us problems every other day.
Free stuff; very flexible hours
Terribly managed, underpaid, less hours during non-holidays
I worked there just over 3 years, in that time we had 3 different managers to varying degrees of effectiveness. Little to no room for advancement, and the pay increase isn't worth the extra responsibilities. With all the management changes rules were regularly changed, seemingly at random. Due to the general age being younger the entire vibe becomes cliquey and immature even among the older staff. would not recommend.
Free cinnabon(although they got more and more stingy as time went on)
zero consistency, management changes too often making rules hard to follow
I've seen changes in staff since I left, but my coworkers and management were rude and unprofessional. Mocked my health issues and undermined mental illness. I was subject to bullying by one of my managers, which caused me to quit. Coworkers were often condescending and purposely tried to make me uncomfortable often. Training was good in some areas and very poor in others. Overall a very terrible experience.
Friendly staff and not a stressful environment. The job requires knowledge of tasks that are clearly explained. It can be a busy, fast-paced environment but the other team members work well in supporting one another. Positive work experience overall.
Cinnabon is a place where management and crew members have a close relationship, and it helps to develop a great team work. I have learned the importance of team work for the services we provide and for making our work easier and productive. It thought me to be responsible in everyday activity at work and outside of work. Cinnabon is a place where people from different country with different cultures working and learning from each other with respect and understanding. The hardest job at Cinnabon is balancing the rolling, baking and serving the customers at the same time when we are very busy. The most enjoyable part of the job is making the customers happy by providing excellent service and hearing the compliments directly from them.
I've been working part-time at Cinnabon for 3 years. The pay is not great but acceptable just like any other minimum wage salary. It's also physically demanding. You will be taught how to mix, roll, and bake dough etc.
Work is simple and easy to grasp, and advancement from clerk to cook comes easily enough, but training processes were practically non-existent or heavy-handed and hard to enjoy. Had a real panic attack while being trained to cook. Workplace culture seemed toxic and accusatory; girls accusing other girls of things, rampant gossip. Otherwise, a decent place to work. Best you have a thick skin.
I personally thought Cinnabon was an amazing first job to have. The people were so sweet and always understanding. The job is very smooth and not too many products to memorize etc. They pay you well and also give you extra hours during winter.
you get to take one of their products home for free everyday
A typical day at work would consist of telling employees where they'll be working while on shift with me, what needs to be prepared and when to go on break. I learned how to handle a pace sheet, paperwork, cashier system, dealing with customers in a professional manner, deposits of money, and taking orders. Management wasn't so great and scheduling was rough. Workplace wasn't too bad, it did get pretty hot when working in front of ovens and running around when it got busy, but employees were great to work with. Hardest part of my job was becoming the supervisor of my friends and having to constantly tell them what to do. The most enjoyable part of my job was making friends and how there was always something to be done.
Work place was always busy but fun and smelt good.
Learned how to bake, cook, work ovens, clean, customer services etc.
Management cared about environment and workers.
workplace was enjoyable
hardest part of the job was the constant demand.
most enjoyable was the smells