Cinnabon
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3,0
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never officially promoted/ paid extra .25 but was working supervisor, worked alone for the majority of every shift with no thanks while the head office harassed us, attempted to embarrass us to CEO's and disvalued how hard we were working; requesting we worked even harder cleaning and serving guests. This began as a great first job but there is no opportunity for advancement, they also took advantage of all new hires, with my district manager asking me to scoop out a grease trap with my bare hands and a cup. We were expected to have completely open availability with no weekends off in order to get a decent amount of hours, still under 25. This also meant we were not allowed to have any time throughout the holiday seasons off and when we requested time off at any point that conflicted with anything, our hours were cut for an extended period of time. The district manager even went as far as to tell us if we took any more time off they would begin hiring more employees and cut our already horrible hours, hiring employees that couldn't show up for shifts, cutting our hours to accommodate new hires, then making us work alone with no extra pay or even a thank you for hours of running an entire busy bakery alone. This was overall an incredibly toxic work environment to be in, customers are extremely disrespectful, things WILL be thrown at you, you will be called names. Expect someone to scream in your face about the prices and then expect free stuff. You will be yelled at either way by the district manager, in which she claims the customer is always right but her strict rules were - plus...
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2,0
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Background: I started at the minimum age (17) and worked at the BCC location for about 1-2 years while attending the last two years of high-school (grades 11-12).

Is it manageable for students?

For the most part, yes, two-three 5-hour shifts was typically given to most workers each week, and the manager whom I had was flexible with my schedule.

Is the job easy?

From the beginning, it took a while to adjust, but then you get used to the timings of each task it becomes a routine.


However, problems I've faced during the time I've worked at the BCC Cinnabon location:

1) Toxic environment: both from my co-workers and the people I've served. One of the co-workers there liked to blame me whenever things weren't done right, and she just kept picking on me. It was so bad, I called the manager for help while working together because at that age, I didn't know what to do, and my manager just dismissed the whole thing. Left a very unpleasant taste in my mouth.

Customers a lot of the time act like entitled brats; questioning prices, trying to get things for free, expecting you to keep the tables pristine all the time, even though you're busy "rolling the dough". Annoying really, and there are some people that steal too. Don't get me started on them.


2) As the hard-working, dedicated and willing-to learn kiddo I was, I was taken advantage of. I was often doing the tasks no one wanted to do, and I had this one co-worker who always needed me to be doing something when there wasn't something to do. Lesson learned: don't be so willing and easy to boss around, you're not getting
 - plus...
Points positifs
Routinely tasks, flexible scheduling
Points négatifs
Toxic people (customers, coworkers and owner alike), hard-working people being taken advantage of, not getting paid enough for working longer, no room for promotion, etc.
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3,0
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Working at Cinnabon was an enjoyable experience, however the management was all over the place. We did a lot of extra work that we weren't paid enough for. At a lot of times it felt like we weren't thanked for the work we did which definitely impacted our opinion on the management of the company.
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3,0
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It was fun working with everyone at my store but I just think the pay was not enough for the amount of things we do on a daily basis in the store. Plus we weren't allowed to take weekends off.
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1,0
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Great Love it there! Its a wonderful place to work at.
Cashier and Customer Service

Flying J - Albuquerque, NM

April 2018 to March 2019

• Opened and closed cinnabon

• Greeted every guests

• Assisted guests as needed

• Helped guests find what they are looking for in a timely manner

• Resolved guest complaints with redirect control

• Operated cash register[s]

• Counted out cash drawers

• Handled refunds

• Stocked merchandise

Medical Assistant

ABQ Health Partners - Albuquerque, NM

July 2012 to December 2012

Internal
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3,0
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Working at Cinnabon can be face paced and stressful on certain days such as holiday seasons. It wasn't a difficult job once I got the hang of it. Some customers can be difficult when it comes to the prices or special requests for their food orders. The most enjoyable parts was talking to coworkers and some friendly customers, and of course the smell of Cinnamon buns every shift.
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4,0
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Ot is a fun and busy place to work. Learned a lot of managerial skills here. Only left to broaden my horizons by becoming a manager for a different company.
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2,0
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Most people around there are very toxic, especially the management. You can never get anyone to cover for your shift even when you need it because no one wants to be there and it is not their fault. The managers don't see employees as living creatures but instead a thing they can control. The environment is fear-based. Work-wise, it was okay. You will learn a lot of things like mixing dough, how to roll and make products that Cinnabon sells. It's not all about just work but also how to deal with others out of your comfort zone. If you're nice, your coworkers will take advantage of that and get you to do things they don't want like throwing heavy garbages in the bin.

A typical day at work consists of:

-Rolling Dough (sometimes mixing too)

-Following through a time phase when cooking the rolls

-Frosting the rolls

-Cooling and refrosting the rolls to prepare them for boxing

-Cleaning around the workplace and washing dishes

-Informing customers about promotions and making transactions at the cash register

-Throwing garbage


Benefits:

-You get discount on drinks and a free product (Classic Roll, Minibon Roll, etc.) from the hotplate.

-If you are promoted to a Crew Leader, your salary increases by two digit cents.
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5,0
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Cinnabon has always been flexible with shift changes and booking time off, as long as it's not around holidays which are their busiest times. They have some very talented higher-ups in the company who treats everyone with respect and encouragement. 10/10 would work here again.
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3,0
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going to work was fun, always made me happy
communicating with customers made my day

co-workers were also so friendly and I got along with them nicely

the job was pretty easy and manageable
Points positifs
discounts to other places
Points négatifs
taking off my jewelry
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2,0
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Pretty easy and good for a first job, but there are a lot of things to do and recipes to remember.
Lots of students, very clique-y environment. Managers have adapted to that personality.

Weekends get hectic. They also cater and do fundraisers but there’s 0 compensation for the extra work.

Store managers play favourites. Be friendly if you want a promotion or more shifts.

TERRIBLY managed. Worst I’ve EVER experienced. Head office doesn’t care about their crew at all.

I’ve tried to talk to them about quality of work and they refuse to listen. Blame us about broken stuff when they’ve been notified of it prior. (Majority of their equipment is old and outdated)

Took them 3 years, another bad manager, and some messed up paperwork for them to finally replace our 30-year-old registers, even though it was slowing service and giving us problems every other day.
Points positifs
Free stuff; very flexible hours
Points négatifs
Terribly managed, underpaid, less hours during non-holidays
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2,0
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I worked there just over 3 years, in that time we had 3 different managers to varying degrees of effectiveness. Little to no room for advancement, and the pay increase isn't worth the extra responsibilities. With all the management changes rules were regularly changed, seemingly at random. Due to the general age being younger the entire vibe becomes cliquey and immature even among the older staff. would not recommend.
Points positifs
Free cinnabon(although they got more and more stingy as time went on)
Points négatifs
zero consistency, management changes too often making rules hard to follow
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4,0
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The Masonville location staff is friendly and is close-knit. Customers are friendly and in a nice location in the mall. Learn to work on your toes and thin quickly
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2,0
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I've seen changes in staff since I left, but my coworkers and management were rude and unprofessional. Mocked my health issues and undermined mental illness. I was subject to bullying by one of my managers, which caused me to quit. Coworkers were often condescending and purposely tried to make me uncomfortable often. Training was good in some areas and very poor in others. Overall a very terrible experience.
Points positifs
Free food
Points négatifs
Rude coworkers
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5,0
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Friendly staff and not a stressful environment. The job requires knowledge of tasks that are clearly explained. It can be a busy, fast-paced environment but the other team members work well in supporting one another. Positive work experience overall.
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5,0
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Honestly a super fun job and the staff are amazing. The job doesn't feel like a job because you are literally baking cinnabons and making people happy
Points positifs
Fun work
Points négatifs
Management does not fund the stores very well
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4,0
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Didn't work here long, but was a good place to work. good benefits, good hours,

Manager was easy to work for, flexible in scheduling. Just had to work one close a week.
Points positifs
free buns
Points négatifs
long hours in December
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5,0
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Cinnabon is a place where management and crew members have a close relationship, and it helps to develop a great team work. I have learned the importance of team work for the services we provide and for making our work easier and productive. It thought me to be responsible in everyday activity at work and outside of work. Cinnabon is a place where people from different country with different cultures working and learning from each other with respect and understanding. The hardest job at Cinnabon is balancing the rolling, baking and serving the customers at the same time when we are very busy. The most enjoyable part of the job is making the customers happy by providing excellent service and hearing the compliments directly from them.
Points positifs
Happy environment
Points négatifs
No cons
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4,0
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I've been working part-time at Cinnabon for 3 years. The pay is not great but acceptable just like any other minimum wage salary. It's also physically demanding. You will be taught how to mix, roll, and bake dough etc.
Points positifs
Free cinnamon rolls, Vacation pay, long hours
Points négatifs
Poor Management
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3,0
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Work is simple and easy to grasp, and advancement from clerk to cook comes easily enough, but training processes were practically non-existent or heavy-handed and hard to enjoy. Had a real panic attack while being trained to cook. Workplace culture seemed toxic and accusatory; girls accusing other girls of things, rampant gossip. Otherwise, a decent place to work. Best you have a thick skin.
Points positifs
Free buns, discounted drinks.
Points négatifs
Poor training, stressful work.
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3,0
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Managers are generally nice but the people higher up are rude and have little to no compassion. Good first job in general though. Would recommend to any high school students looking for a first job
Points positifs
Cinnabon
Points négatifs
short hours
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3,7
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3,5
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