CIBC

Avis d'employé sur CIBC

Cibc fsr

Financial Services Representative (Ancien employé) - Ontario - 1 juillet 2022

Pay is good. Benefit package is basic. If you are single with no dependents that should be enough. Workplace culture strives to be positive, with free lunches, encouraging donations and volunteering. The most enjoyable part of the job is socializing with people. You get a sense of accomplishment as you help them achieve their goals.Training is comprehensive. The hardest part of the role has to do with most banks guaranteeing tellers only 15 hours, which leads to high turnover. FSRs work extra to assist because they don't want to leave clients with a bad impression. Bank expects everyone to work as a team and fill in as needed. In what manner does not get communicated too clearly, leaving you with a lot of ambiguity over your job duties. Certain people don't do things, especially if they hold higher level roles or if they quit and rejoined. People may get shifted and demoted as branches unfortunately undergo organizational changes and closures due to lack of traffic and the modern digital banking advancements.Sales targets are hard to meet. You are accountable for mortgages, lines of credit, credit cards, insurance, investments/mutual funds and bank accounts. Most of the bulk is on servicing estate files, powers of attorney, adding people joint on accounts, paying bills, depositing checks and teaching clients how to use online banking & ATM.Job is stressful because you are in contact with some demanding clients. You have to endure a lot, including people who are unhappy with the bank, hanging up on you, insulting you or fearing you are a scammer and declining to speak -

Notes par catégorie

5,0 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle

4,0 étoile(s) sur 5 pour Salaire/avantages sociaux

1,0 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière

1,0 étoile(s) sur 5 pour Direction

2,0 étoile(s) sur 5 pour Culture d'entreprise

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