Avis des employés pour Counselor chez CIBC

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5,0
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Overall a good job
Credit Counsellor (Ancien employé) –  Vancouver, BC8 juillet 2019
Learned a lot at this company. Management is amazing and fully supportive. The company itself is concentrated on the growth and development of their employees. Great benefits as well.
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1,0
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2nd Worst Job Ever
Pre-Outside Agency Credit Counsellor (Ancien employé) –  Montréal, QC26 août 2018
People constantly quitting and being let go. No consensus best practices as to how to do the job. Totally disorganised from top to bottom. At least had decent benefits.
Points positifs
None
Points négatifs
All
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5,0
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Authentic, great team
Mobile Investment Counselor (Employé actuel) –  Calgary, AB21 février 2018
Great place to work with lots of potential for advancement. Open environment, great teams, good products, great support from management, good compensation
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4,0
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Working at CIBC is a place that was not a hassle. The culture and people around are always positive and welcoming
Credit Counselor (Ancien employé) –  Vancouver, BC9 août 2017
- Answering calls and speaking to clients about their accounts
- Solving their financial problems and advising their next steps in having a financial stable lifestyle
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3,0
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Not for me
Credit Counsellor (Ancien employé) –  Vancouver, BC8 juillet 2017
This job was not for me. I worked very hard and did things very well, but I was shown very little appreciation for my effort. Personal clash with manager led to me leaving,
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1,0
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Helplessly Dysfunctional Call Centre
Pre-Outside Agency Credit Counsellor (Ancien employé) –  Montréal, QC27 juin 2017
Overbearing management with little to no idea of what the actual job consists of. Constant high turnover. Constantly changing metrics and objectives to the point of ridicule.
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5,0
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Awesome Team!
Credit Counselor (Employé actuel) –  Vancouver, BC6 mars 2017
incoming and outbound phone calls in a call center environment
set up payment repayment plans, answered questions about clients' accounts
very helpful and supportive managers
meeting targets was challenging
most enjoyable part was to help educate people about obtaining good credit and managing their money
Points positifs
great benefits
Points négatifs
bit stressful
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5,0
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Credit Counsellor
Credit Counselor (Ancien employé) –  Vancouver, BC10 septembre 2016
Developed my management skills which are transferable to the legal field. Working as a credit counselor for CIBC gave me great exposure to the client oriented service. I have been passionate about the operational excellence and client experience leading to profitable growth. Client account management, conflict resolution, and negotiated settlements are some of my strong assets. Solutions included referring clients for in-house debt-consolidation based on their financial capacity assessment. This had a manifold impact, both to the bank and to their clients: bank losses were reduced, clients were retained within the bank, and client-credit was rehabilitated.
Points positifs
Good hours
Points négatifs
Sitting job 8 hours long
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4,0
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Among Top 5 Canadian Banks
Sr.Credit Counselor (Ancien employé) –  Toronto,On18 septembre 2014
Helping clients to manage their credit and debts in a better way to gain financial control.
Learned Canadian workplace culture.
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4,0
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End Of The Day Is What U Put Into It !
Credit Counselor (Ancien employé) –  Toronto, On10 février 2014
Be yourself. Have interest in what you do. Work hard And it all will bear fruit.

CIBC is a wonderful place to work. Great Benefits. Large company with lots of opportunities to grow with. It is advantage to work in the Head Office.

Like anyplace, there is always room for improvements.
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5,0
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Productive and fun work place
Credit counselor (Ancien employé) –  Vancouver, BC28 juin 2013
I loved to work there, If i get chance, i will join again. Love to help people when they have financial problem.
Points positifs
Good management, excelent co-worker.
Points négatifs
I dont see any
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5,0
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Great team environment
Credit Counselor - Collection (Ancien employé) –  Toronto, Ontario3 avril 2013
A typical day at CIBC would include collecting on delinquent accounts while educating clients as to how to maintain their financial independence.
The most enjoyable part of this job was working with the motivated and slightly competitive team. We brought out the best in each other.
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5,0
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Fun learning new things and it was really fun working withcompany with strong management and benifits
National collections Credit Counselor (Ancien employé) –  Toronto, ON3 octobre 2012
Really nice place to learn more and more new things.It was really nice expirienced but unfortunately got good break from other company as this was from agency.
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