Developed my management skills which are transferable to the legal field. Working as a credit counselor for CIBC gave me great exposure to the client oriented service. I have been passionate about the operational excellence and client experience leading to profitable growth. Client account management, conflict resolution, and negotiated settlements are some of my strong assets. Solutions included referring clients for in-house debt-consolidation based on their financial capacity assessment. This had a manifold impact, both to the bank and to their clients: bank losses were reduced, clients were retained within the bank, and client-credit was rehabilitated.
Sitting job 8 hours long