All about pleaseing the customer
Branch Assistant (Ancien employé) – Edmonton, AB – 1 août 2017
Scheduled meetings, ordered supplies, tracked billings,
Maintained filing for correspondence, receipts, and billing, and client profile changes
Managed a switchboard with five lines and 140 staff
Checked and redirected/resolved, as appropriate, incoming Faxes and E-mail (Outlook and Coins).
Resolve customer problem in professional and understanding manner, utilizing Customer Problem Resolution Code every time a customer shares a concern. Refer the situation appropriately.
The people there were very nice