They churn staff, look at listings vs entire staff .. about 25% a year.
Financial Service Representative (Ancien employé) – Winnipeg, MB – 30 avril 2016
They have a "core staff" .. load up new employees and let a good portion go before the banking year end .. so many "new" employees last about 18-24 months. New staff are used to go the scripted conversations and to draw in the new business, and the longer term employees are more than happy to mentor as they benefit from it.
Poor management, however outstanding training. The training, they have terrific infrastructure in place to handle it. Most new employees find this very impressive and look forward to a long future.
Be aware new jobs are LOW SKILL - SCRIPTED positions (think used car lot with a bunch of sales people skimming the lobby as fly catchers). If things go wrong the lowest employee will get the blame.
If you are new to the country or young and "attractive" you have a good chance with this company - but expect "cubical" life that is the same day after day. The co workers are terrific and helpful.
Typical day is a "pep talk" in the morning, usually a conference call and meeting after that. Minimum of two hours of cold calling each morning. You meet with maybe 3 or 4 appointments a day, do cashier duties a great deal (say 15 people a day), lobby is an hour a day. New staff also shadow or coordinate about an hour a day with the senior staff.
Salary and benefits are "okay" but much lower than in the past, reflective of the deskilling in the lower ranks. Advancement is possible if you can show you will "tow the line" and you show you will follow the orders without question.
Outstanding training and support for new employees. The investiment shows.
Extreme high turn over, low intellect scripted days.