Working as a team and sharing tasks to increase knowledge, skills, and abilities
Assistant Manager, Client Experience (Ancien employé) – Tsawwassen, BC – 17 avril 2017
A typical day at work consisted of one-on-one meetings with my team, job observations, helping clients meet their needs, having discussion with my manager, etc.
I learned a lot of skills within my own role as well as other roles in the branch such as skills required for sales representatives, financial advisors, and branch managers.
Management consisted of myself and my branch manager.
Workplace culture was good, as we placed high importance on teamwork and team building .
The hardest part of the job was piling on work from other roles when individuals were absent or were new to their role.
The most enjoyable part of the job was building a strong team and providing support to ensure each individual is motivating and meeting their goals.
incentives, recognition, team events
long hours, no work life balance at times, no proper training in some roles