Avis des employés pour CIBC - Ottawa, ON

Trouvé 33 avis correspondant à votre recherche Voir les 2 889 avis
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4,0
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none
Part time teller (Employé actuel) –  Ottawa, ON27 mai 2019
nothing to say they where a good place to work for 30 years, 90% of the time it was a joy to go to work as you where there for the clients, Getting to know them and their families was great.
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2,0
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Decent but ethically questionable
(Senior) Financial Service Representative (Ancien employé) –  Ottawa, ON10 mai 2019
Overall relatively decent place to work. Very weak management who lack knowledge to support banking professionals and request unethical behavior in favor of sales.
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5,0
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CIBC is all about great customer service!
Supervisor (Ancien employé) –  Ottawa, ON30 mars 2019
Awesome place to work! Diversity in staff brings advantages of all kinds. Wonderful to work in an environment where everyone wants to meet and exceed customer expectations.
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3,0
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Growing business banking sector, weak retail presence
Business Development Manager (Employé actuel) –  Ottawa, ON25 mars 2019
bank still growing so a lot of older systems and hard to complete some tasks at times which makes it frustrating. Most changes are happening in business banking. Good pay VS other banks.
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5,0
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Fast-paced, customer service based business
Financial Services Representative (Employé actuel) –  Ottawa, ON19 février 2019
Fast-paced business where you will meet a variety of clientele. You will build relationships with these clients and aid them with their financial needs. You will belong to a dynamic team where you will work together to ensure that a client driven experience is always at the forefront of your day-to-day activities.
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1,0
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Will replace you tomorrow
Investment Consultant (Ancien employé) –  Ottawa, ON7 décembre 2018
They only look at the negative things you do
There is no recognition for achieving targets
Changes to the bank are upsetting to the customers (ie. getting rid of tellers)
Points positifs
Health benefits
Points négatifs
You're just a number
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4,0
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Overworked and not always compensation
Branch Assistant (Employé actuel) –  Ottawa, ON28 août 2018
Great employer but the standards that are set in the financial industry can sometimes be unrealistic. While the benefits that are provided are great the amount of work that is required of myself and my pay do not reflect this.
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4,0
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What I learned
Wealth & Estate Planning Specialist (Ancien employé) –  Ottawa, ON10 août 2018
Wealth Management solutions, insurance, estate planning, tax planning, investment management, education planning along with being involved in the community....
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5,0
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Great place to work
Marketing Associate (Employé actuel) –  Ottawa, ON19 novembre 2017
Theres a very positive atmosphere when you come into work. Everyone is smiling and looks like they enjoy being there. There is so much to learn and so much room for advancements. Management and staff are very helpful.
Points positifs
positive environment
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4,0
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Nice staff. Good morale.
Mobile Mortgage Specialist (Ancien employé) –  Ottawa, ON20 octobre 2017
Working with Realtors, Builders, Branch staff etc to obtain new mortgage clients.
I learned a new computer program used to submit mortgage applications.
Management was very supportive.
Mortgage Specialists worked from home with some access to branch office space.
100% commission could prove to be challenging if you did not budget properly or if there was a lull in the market.
CIBC's computer systems were somewhat dated .
Enjoyed the customer contact and helping clients realize their dreams.
Points positifs
Flexible hours.
Points négatifs
Computer system
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4,0
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More sales than banking
Personal Banking Representative (Ancien employé) –  Ottawa, ON6 septembre 2017
Good training program and to start its banking and customer service, but soon enough the sales pressure kicks in to provide new services to existing clients and to obtain new clients and grow the business. Compensation was also driven by business growth etc.
Points positifs
Bonuses
Points négatifs
Sales pressure
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4,0
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Not bad but doesn't pay
Customer Services Representative (Employé actuel) –  Ottawa, ON23 juillet 2017
Good work atmosphere. Hours are arranged to balance around my family. Not enough hours and not enough pay. The targets are too high and no recognition for the work that you accomplish.
Points positifs
Benefits are good
Points négatifs
Not enough hours/cut backs
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3,0
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cibc experience
Senior Customer Service Representative (Ancien employé) –  Ottawa, ON3 janvier 2017
it is definitely a rich customer service experience . I learned so much about dealing with different types of customers. I have helped my co-workers get passed a work obstacle. but unfortunately the management team was not the best . Hours kept changing and it was almost impossible taking a day off.
Points positifs
1 hour lunch break
Points négatifs
long hours and low salary
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5,0
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This was a productive experience
Customer Service Rep (Employé actuel) –  Ottawa, ON1 janvier 2017
• Complete transactions accurately and effectively and protect client privacy
• Initiate quality conversations and introductions resulting in quality referrals and closed sales
• Invest time in self-development by taking the bank as a good learning environment
• Understood all campaign products, services, branch operations, risk compliance and constantly exercised sound judgment, therefore became fluent and professional in client conversation
Points positifs
Free lunches
Points négatifs
Weekend shifts
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4,0
Equilibre vie professionnelle / personnelle
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Great flexibility and work your own hours
Mortgage Agent (Employé actuel) –  Ottawa, ON21 novembre 2016
As a Mobile Mortgage Advisor you enjoy the flexibility or working wherever you like from a branch to home or even from a coffee shop. You get to make your hours and be your own boss. Organization is key to success in this business it's about being productive with your time.
Points positifs
Extremely Flexible
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4,0
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Great Place to Work
Financial Advisor/Digital Specialist (Employé actuel) –  Ottawa, ON15 mai 2016
Great benefits, great people, amazing team oriented environment. There is lots of opportunities in different roles across Canada to progress your career in sales or management.
Points positifs
Great opportunity for career advancement
Points négatifs
High stress
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4,0
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CSR experience
Customer Service Representative (Employé actuel) –  Ottawa, ON30 avril 2016
My position as a Customer Service Representative has been a fantastic learning experience and has exposed me to an industry that I have never considered working in before.

CIBC is one of the five major Canadian-based financial institutions that, through their main business units (Retail and Business Banking, Wealth Management, and Wholesale Banking), provide a wide range of financial products and services. The company places emphasis on being a leader in client relationships while exuding trust, teamwork, and accountability.

My position as a Customer Service Representative on a high level consists of assisting clients complete transactions, helping to resolve client issues, as well as referring clients to Financial Service Representatives to enhance their banking experience. This role has opened my eyes to the world of banking; it has proven to be an industry that I not only excel in, but that I can see myself pursing a career in the future.
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5,0
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Great company to work at
Financial Services Representative II (Ancien employé) –  Ottawa, ON8 avril 2016
Engaged with several clients every day to meet their immediate and future needs, offered advice, handled objections and completed sales for both personal and small business clients
Proactively contacted clients by phone to identify potential client needs, and scheduled appointments to further discuss clients’ opportunities
Sought to understand and advise clients based on a comprehensive financial planning approach including cash management, credit, investment and wealth protection
Demonstrated the benefits and assisted clients in using all channels such as Bank Machines, Telephone Banking, Mobile and Online Banking
Resolved client problems quickly and/or refer to colleagues, as appropriate
Worked as part of a team to ensure the client is receiving the most appropriate advice and introduced them to the appropriate colleague to meet their needs
Kept current on banking products and systems to close any gaps in knowledge
Used technology to demonstrate digital channels options (e.g iPad, ATM, Online, Mobile)
Participated in marketing and business development activities such as client acknowledgement programs and client appreciation activities
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2,0
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No comment.
Financial Advisor (Ancien employé) –  Ottawa, ON22 février 2016
Not the type of career path for me as the cieling was glass and the manager would always believe that my cup was half empty.
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5,0
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Professional workplace
Financial Services Representative (Ancien employé) –  Ottawa, ON9 octobre 2015
Good launching pad for a banking career. Learnt a lot about banking. For the most part my supervisors were nice people and were professional. Diverse workplace with opportunities for everyone. To succeed in this position must learn to network for clients. Cold-calling clients was a daily responsibility.
Points positifs
Professional workplace
Points négatifs
Computer systems have a lot of redundant paperwork (repetition of same info)
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3,8Équilibre vie professionnelle / personnelle
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