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3,8 étoile(s) sur 5.
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Avis des employés pour CIBC - Montréal, QC

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Titre du poste
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Montréal, QC244 avis

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3,6Équilibre vie privée/professionnelle

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244 avis correspondant à votre recherche.Voir les 4 173 avis

Bonne expérience

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L'avis le plus utile, sélectionné par Indeed
C'était ma première expérience au Canada, c'était une expérience assez Positif, le salaire était moyen mais beaucoup d'avantage sociaux, assurance médicale
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Toxic work culture

If you wish to feel like a voiceless number in someone's statistics, a front soldier without a proper training facing angry customers while being micromanaged by your current boss (mind you, you would frequently change teams or supervisors without prior notice from one day to another), well, then this is your place. Benefits are nice, but the price is your soul. Discussing salary is highly frowned upon, but snitching on your colleagues can get you to places. Regardless of what they preach, the management would mostly keep you in the dark about major decisions and expect you to roll with whatever they come up with ad hoc. No place to make friends.
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Good environment to advance your career

Amazing benefits, inclusive, strong work ethics. If you put in the work the help and support from the bank is going to follow. They really appreciate soft and human skills rather than technical ones. The philosophy is really banking for everyone. I just started my career with them but I already feel like a part of the bank. Thank you CIBC

Points positifs

Social benefits

Points négatifs

Short breaks
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Nice people

The culture at CIBC is one of inclusivity and diversity, where employees are valued for their unique perspectives and contributions. I have had the privilege of working alongside colleagues from diverse backgrounds, each bringing their own expertise and insights to the table. This collaborative atmosphere not only enhances the quality of service we provide to our clients but also fosters a sense of belonging and camaraderie among team members.
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Very chill atmosphere

What is the best part of working at the company?Feel appreciated...work from home is great, great benefits, employee banking offers and employee share purchase planWhat is the most stressful part about working at the company?Not too bad for me other than the fact that using outdated software in some instances can make things a lot harder than it should What is the work environment and culture like at the company?Very amicable and always people willing to helpWhat is a typical day like for you at the company?Responding to clients inquiries, taking escalations, helping with procedures and assisting other agents
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Informations sur CIBC

Sur la base de 633 réponses au sondage

Points forts

  • Environnement favorable
  • Sentiment d'appréciation personnelle
  • Environnement inclusif

Stressful

Overloading employees with work in a very stressful environment. Work from home is a benefit but the workload overweights it. Very weak possibility of growth.
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Great place if you want to move up, but if you choose to stay, might change your position unilaterally

Great place if you want to move up, but if you choose to stay, might change your position unilaterally, trainings leave some to be desired, two third of times is ok or good, one third of call go to the rough side, lots to learn
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Good

Supportive environment. Nice people to work with. Growth opportunities could be much better
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Good opportunity, stressful at times.

This is a good place to start a career in the banking and customer service industry, but the work can be stressful at times with non-stop client facing interactions and tight quotas to meet.
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Colleagues are wonderful. Team leaders have zero clue or direction

Good starting Pay and great people to work with. However, team leaders and managers are confused and unorganized on a daily basis. I was sick several days in Winter of 2022 and terminated. I suggest finding employment elsewhere
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Everyday job (repetitive)

Its a great place to learn and grow with customer service. If you don’t like talking to people this job can be very long. I think we deserve to be paid a bit more because mental health is important and it can be stressful at times.

Points positifs

Insurances

Points négatifs

Short breaks, pressure with sales targets
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Productive and fun workplace

CIBC is a great company to work for I like the people I work with the workplace is very inclusive. I feel safe. Also, the work is fun you learn a lot about financial products. The cons is that you have to put in a lot of hours and it is hard to make a lot of money.
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Good employer

Good place to work at if you are a student, they will give you a set schedule that works for school. Mostly remote and you get really good benefits every year, even if part time. You can also get financial benefits by being an employee. Overall, most managers have reasonable expectations and want to help you get better. Not recommended for people that can’t work under pressure or take things personally. Clients are hard to deal with but if it gets too much, the managers are there to assist you.
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A waste of time. You will quit being left with mental health issues

What is the best part of working at the company?Salary! That is it! Nothing more.What is the most stressful part about working at the company?EVERYTHING! You're basically overworked and treated like a robotWhat is a typical day like for you at the company?Constant anxiety! Literal panic attacks
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Great benefits

Only good thing about this job was the benefits. They have a great vacation package which I think increases every year. And you get a nice bonus at the end of the year based on performance.However, they are disorganized, dishonest, show favoritism and nepotism. But if you have a great team / manager, you may tolerate it. Problem is, they change teams n managers every 6months. So you may end up with a manager that gets nothing done n that may affect your work/life balance. They are highly understaffed. Highly. And the training you get starts you on the wrong foot. If you cannot handle large amounts of calls back to back, this is not going to be easy. But they give you lots of vacation days to make up for the stress. And you have access to virtual therapy. You're going to need it lol.

Points positifs

Great benefits and vacations

Points négatifs

Everything else
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Sales driven

Strong sales focus a lot of pressure Managers push sales, very controlling Salary and Bonus low. Benefits are good.Sometimes I cannot sleep at night lol
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Not great to say the least

200 calls a day only worried about your numbers and you will be screamed at by clients. you are timed to the second by pay code and reported how you stay to the clocked schedule
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My experience was rich in learning and a good step stone on my career in the industry

What is the best part of working at the company?Being recognized for my excellent work and contribution What is the most stressful part about working at the company?Pressure of constantly delivering at high standards What is the work environment and culture like at the company?GoodI enjoyed it , it’s friendly , they also allow to work at your own pace and learn as well What is a typical day like for you at the company?Answering clients and meeting all the targets
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Lieu de travaille avantageux aux employés

Excellent employeur. Très beaux avantages et stimulant comme travail. Beaucoup d'emphase sur améliorations et avis des employés pris en compte. La direction est à l'écoute et flexible
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I was very must appreciated with CIBC. My team leaders were always helping me to succeed in my role

I was with CIBC from 2009 to 2022 and during my time there I have had team leaders and coaches that helped and want me to succeed. I received excel and achievers awards. I was able to continue with my courses to move on in a different dept. I left CIBC because I had another opportunity with BMO Nesbitt Burns and after I was treated so poorly at BMO Nesbitt Burns I realized I made a mistake. Unfortunately when you take a risk to move on to a different company you do not know what to expect. Thank you CIBC for your good employee skills.

Points positifs

medical and dental benefits, 4 weeks vacation after 10 years

Points négatifs

In Quebec not able to be hired if you are not bilingual.
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Great overall

Tough job but great support and overall care by the company. Great benefits and experience with higher ups. Room for growth and multiple options for change.
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Note globale

D'après 4 173 avis

Notes par catégorie

3,6 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,5 étoile(s) sur 5 pour Salaire/avantages sociaux
3,5 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,4 étoile(s) sur 5 pour Direction
3,6 étoile(s) sur 5 pour Culture d'entreprise

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