Avis des employés pour CIBC - Montréal, QC

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2,0
Equilibre vie professionnelle / personnelle
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stressefull place to work at
Qc (Employé actuel) –  Montréal, QC4 septembre 2019
very stressful place and environment to be at.
The culture is great. However, the excution is so bad with poor management and lack of respect regarding employees confidentiality
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5,0
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Great place to work. They motived you to be at your best.
Commis entrée de données (Employé actuel) –  Montréal, QC24 août 2019
The team work is the most important word in the section where i am full time. The hardest part is to be front of computer all day and not seeing no customers all day.
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1,0
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toxic place
Représentant (Ancien employé) –  Montréal, QC7 août 2019
very old school type of bank. very formal. always stressing their employees for tiny details and in a rude almost no recognition for employees. so happy I quit!
Points positifs
insurance and vacationd
Points négatifs
thdy check every single call ho look for a mistake even in the wording. they want you to be a parrot
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4,0
Equilibre vie professionnelle / personnelle
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Stable workplace
Administrative Assistant (Ancien employé) –  Montréal, QC21 juin 2019
I have been at CIBC for a long time. Advancement is slow in some departments. Overall it's a fun place to work. Customers can be very demanding and some are very friendly. Some days are amazing and some make you want to quit!
Points positifs
Employee appreciation days!
Points négatifs
Customer service jobs are demanding-
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5,0
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Fun to work their but hard to get ahead
Customer Solutions Manager (Ancien employé) –  Montréal, QC6 juin 2019
I worked for CIBC for more than 4 years and it was great place to work and meet new people. Management was great and accessible at all time; however, it was very hard to promotions.
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4,0
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What I learned
Financial Sales Representative (Ancien employé) –  Montréal, QC1 juin 2019
Perfect place to learn customer service, banking products and computer-systems. However, manager is prone to micro-manage and lots of stress due to high volume of call and rush.

Hardest part of job - to keep up with targets as not all clients were satisfied.

Most enjoyable part of job - salary and benefits
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2,0
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low pay
Mortgage Agent (Ancien employé) –  Montréal, QC31 mai 2019
Duties included :

• Analyze employment profile, credit strength, property characteristics, and all other information pertinent to the credit decision process on each mortgage application
• Verify accuracy of supporting employment, down payment, appraisal, and financial documentation received.
• Ensure compliance with government and lender regulations
• Review approvals and collect supporting documents from clients
• Answer inquiries from client to assist in credit applications
• Obtain and evaluate pertinent documents including appraisal reports
• Assessing and initiating sales opportunities.
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4,0
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Fun Place to work
Mobile Sales Specialist (Ancien employé) –  Montréal, QC30 mai 2019
Great Products and salary but lack of training.
No team building activities.
Challenging working hours at the airport.
Sales performance should be base on team work not individual.
Points positifs
Great Proudcts
Points négatifs
Lack of training
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4,0
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Great work environment
Bilingual Financial Service Representative (Ancien employé) –  Montréal, QC29 mai 2019
Office space was nice. Teams were nice as well. Lots of help offered when needed.
Worked late shift at contact center so work life balance was very tricky.
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5,0
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Excellent workplace
Customer Solution Manager (Employé actuel) –  Montréal, QC24 mai 2019
I highly recommend CIBC as a workplace. There is no dull moment at work and its very fun and friendly environment. I enjoy working at CIBC and met extraordinary people however there was not much advancement for me.
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1,0
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Very stressful environment
Agente service à la clientèle (Employé actuel) –  Montréal, QC13 mai 2019
There is no support from the management team , the clients are very rude , it is actually very sell focused , I have been so drained mentally that it affected my personal life
Points positifs
Salary, benefits
Points négatifs
Management, stress
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3,0
Equilibre vie professionnelle / personnelle
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Typical Corporate World
Academy Bay Support Leader (Ancien employé) –  Montréal, QC12 mai 2019
Let's just say that they value quantity over quality and you're truly just a number. Understaffed is an understatement and the workload is not managed properly. Management will favor those who bend to their will without question. If you dare question or raise any concern, be prepare to receive passive-aggressive retaliation. Management does not value your voice and base their decision on there view of the work even if they haven't done the job themselves and don't fully understand the intricacies that it comes with. Basically it is your typical corporate world.
Points positifs
Free Bank accounts and insurance benefits
Points négatifs
Favoritism, salary below industry standards
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4,0
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Professional and healthy environment that supports advancement
Customer Solutions Manager (Employé actuel) –  Montréal, QC30 avril 2019
Always finding support by Management.
Environment supporting diversity
encouraging team work.
Solutions tailored to help clients.
coaching to follow up on employee performance.
Friendly workplace.
Points positifs
good benefits
Points négatifs
night shifts
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1,0
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Avoid working there
Spécialiste de services et ventes (Ancien employé) –  Montréal, QC18 avril 2019
There is absolutely no work/life balance and the management is very bad. The salary is not competitive compared to the other banks and even if It was i wouldn’t recommend working there. The only good thing about working for Cibc is free banking.
Points positifs
Free banking
Points négatifs
Management, unrealistic expectations, work/life balance
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4,0
Equilibre vie professionnelle / personnelle
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Decent entry level position
Représentant (Ancien employé) –  Montréal, QC15 avril 2019
Night selling for various insurance and banking related products. Workplace culture was mostly fun, but focused solely on sales at the detriment of customer service. Hardest part was working solely evenings and weekends.
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5,0
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Financial Service Representative
Financial Service Representative (Ancien employé) –  Montréal, QC20 mars 2019
• Build a solid relationship with customers by providing them the best service and helping them to achieve their goals and needs.
• Take accountability for issue resolution in a timely manner and using all available tools to create a path to resolution, clearly communicating next steps and timeframes to customers
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1,0
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Underpressure environment
Credit Card Specialist (Ancien employé) –  Montréal, QC16 mars 2019
I worked in credit cards over the phone customer service and you're pressure to sell and read scripts like a robot they don't allow you to talk to your colleagues while you're on the floor because they knew how much we were complaining about this job maybe I was in the worst department the worst experience is when I had a broken arm and my doctor told me to stop working for a few weeks and they were harassing me to come back to work because everyone was quitting the job my supervisor would call me and ask me how come you're outside if you have a broken home you should stay home and sometimes she would call and say anything and just hang up... very creepy most managers has no management skills and the company don't listen to their employees!
Points positifs
Free lunch
Points négatifs
Underpressure sales robotic speech
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4,0
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Demanding Environment
Mobile Financial Services Specialist (Ancien employé) –  Montréal, QC12 mars 2019
Demanding/stressful Sales Environment. Juggling both working at CIBC and being a full time student is difficult. Though management is flexible with quantity of work hours in a given week.
Points positifs
High Pay and good Insurance
Points négatifs
Stressful expectations
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3,0
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Poor branch maintenance, no managerial support for advancement
Customer Service Representative (Employé actuel) –  Montréal, QC28 janvier 2019
- On site courses and training available
- 37.5 mon- fri or tues - sat hours
- benefits after 3 months (good benefits)

- poor branch maintenance
- advancement is difficult within company
- salary/bonus negotiation difficult
Points positifs
Hours, benefits, vacations
Points négatifs
Salary, in branch risk (hold-up), branch maintenance
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3,0
Equilibre vie professionnelle / personnelle
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Culture d'entreprise
typical banking environment
Manager - Fraud Loss Prevention & Investigations (Ancien employé) –  Montréal, QC7 janvier 2019
unrealistic objectives & very demanding in sales, poor management, political games and favouritism, lack if support, good benefits, job stability, 3 weeks vacation.
Points positifs
good benefits
Points négatifs
poor management
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3,8Équilibre vie professionnelle / personnelle
3,6Salaire / avantages sociaux
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3,7Culture d'entreprise