Avis des employés pour CIBC - Montréal, QC
Intitulé du poste
Montréal, QC170 avis
170 avis correspondant à votre rechercheVoir les 3 299 avis
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if you need fast cash and not planing to take on a long term job this is for you, the job is very demanding and you don’t get recognized enough, they undermine your stress and make you feel bad if you don’t meet up all the statistics which are insane if you still have to provide excellent customer service. I think they should review their management and change their vision from sales oriented to customer satisfaction oriented .
very demanding, a lot of sales and statistics to follow and reach, no hard bonuses and management isn’t care oriented
Very proud to work for CIBC. An excellent tone from the top and care for employees, that passes all endurance tests during crises. Continuous encouragements and support from management in involvement in bank's activities, volunteering and personal development.
Culture, stability, diversity, package
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I worked as a call center representative for the care department for credit card. If you love yourself enough and care about your health, do me a favor and do not work for them. It is an incredibly stressful environment. People were always on sick leave and as a results we were under staffed. Even managers would quit and would give the excuse that they found a better position in the company
Faced paced environment that requires multitasking. Not a bad environment to work in. Always learning on the job, good back office help. Friendly management. Customer service is essential, face to face client meetings as well as over the phone.
Horrible management. They are not what they used to be. Used to be client and employee oriented, but lately, all that has changed and now, all they think about is making money. Don't waste your time with Cibc, their are plenty of other banks out there that will actually treat you as a human being, while making money.
The workload is manageable, however, recognition is not as the employee deserves. Employee extra mile is taken for granted, however, some of the team members are very supportive and appreciating support given to them. Management is fair but could do far better for the employees.
Fun workplace and depending on the team, great teamwork and job stability. Benefits are interesting however when you want to grow in the company there's a lot of favoritism.
Job stability, security
Technology outdated and lot of favoritism & bureaucraty
You gotta be able to see the positive in it. Else you’ll have very loong days! I mean it’s a call Center after all, but the management makes all the difference. So long as your not there to sit and look nice.
Seniority and shift
since I'm working at Cibc I've learned new things in the finance industry and always keep learning. my overall experience working at Cibc is memorable however in terms of the scheduling there is more work to be done. The reason that I always get is the business needs therefore to be able to have employees ho stay loyal toothier work place there needs to be an understanding of the employee's persona life. Many of us work odd hors and also work on weekends. After 2 years this should change and realize that if you're able to bless your employees , your employees will the bless you.
CIBC is a good place to work and to learn. Especially when you are fresh out of university you learn a lot going froma department to another. The culture is nice, management is usually very helpful and they help you get all the tools and information you need to be able to complete your work
It used to be a great place to work in, however the company culture detoriorated. I believe there are serious efforts from the CEO to bring it back however they are facing a strong resistance to change.
I enjoyed my time when I worked there at the call centre. Even though it was a very stressful job, my boss and the boss of my boss were amazing and I can't be grateful enough for all what they have done for me. Promotion was not easy so I accepted a much higher position with a different financial institution.