CIBC - Avis

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5,0
Equilibre vie professionnelle / personnelle
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The People.
IT Project Coordinator (Ancien employé) –  Toronto, ON25 juin 2019
Everyone at CIBC are very relaxed, fun and helpful. Without a doubt the best thing and what keeps you there is the great vibe of the workplace created by awesome individuals from all walks of life.
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1,0
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Horrible workplace
Customers Service Representative (Employé actuel) –  Toronto, ON25 juin 2019
even worse employees. The toxicity level is unreal. There is favourism and it’s obvious but no one cares. The hours are even worse, spread out so you basically have no life, if you’re one of the lucky unfavourable who works odd weekend hours.
Points positifs
Pay cheque
Points négatifs
Management and the scheduling
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5,0
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Excelent wok place
Senior Consultant (Ancien employé) –  33 yonge street, Toronto25 juin 2019
• Producing GRC risk reports for various Senior Executive preparing commentary and analysis to explain patterns, trends and variances of GRC program metrics.
• Managing relationships with BPE team, GRC teams and stakeholders in the various groups within T&O.
• Performing governance activities and processes on the T&O risk portfolio.
• Performing detailed data extractions, reconciliations and aggregations.
• Assisting with GRC programs and projects, development of new reports, dashboards, governance processes and testing of implemented systems.
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4,0
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Stable workplace
Administrative Assistant (Ancien employé) –  Montréal, QC21 juin 2019
I have been at CIBC for a long time. Advancement is slow in some departments. Overall it's a fun place to work. Customers can be very demanding and some are very friendly. Some days are amazing and some make you want to quit!
Points positifs
Employee appreciation days!
Points négatifs
Customer service jobs are demanding-
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4,0
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Very productive
Bank Teller (Ancien employé) –  London, ON20 juin 2019
Working with CIBC as a bank teller was very well structured. Learning programs were allotted time to train and understand the company itself and teller duties. Efficient team environment.
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2,0
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Difficult to achieve their expectations within a 40 hour week
Financial Advisor (Ancien employé) –  Edmonton, AB20 juin 2019
Although the benefits of free banking and staff rates for borrowing are great, management is out of touch with what the sales staff is facing. You are told you are to provide advice to clients and do what is best for them but ultimately you are "graded" on how many units you sold in each meeting you hold.
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5,0
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visa applications
Customer Support Representative (Employé actuel) –  Windsor, ON20 juin 2019
-what I learned is that, the customer is always right, and also customer needs come first.
- welcoming customers at the front
- balancing at the end of the day.
- customer rating you as an excellent customer service Representative.
Points positifs
N/A
Points négatifs
it depends
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5,0
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Established financial institution.
Accounts Processing Clerk (Ancien employé) –  Calgary, AB18 juin 2019
Employees are hard working and dedicated individuals. I learned a lot about banking institution. The managers are very knowledgeable and trained their employees well.
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5,0
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fun place
Financial Service Representative (Ancien employé) –  Regina, SK18 juin 2019
this financial institution is completely focus on customer. nice working hours. little sales pressure but tolerable. always miss working with cibc. good employee discounts.
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5,0
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Great work and life balance
Senior Information Analyst (Employé actuel) –  Toronto, ON18 juin 2019
Working hours are very flexible. Most of the jobs are done on regular basis, some time adhoc request might come up. The atmosphere of the company are generally good.
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3,0
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Very challenging environment
Financial Service Representative (Ancien employé) –  Halifax, NS17 juin 2019
I enjoyed working here. The training g was excellent and the manager was a great individual. The work is not easy but one alway had support and breaks were well timed.
Points positifs
Great Pace environment
Points négatifs
No estabilty on working schedule
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5,0
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great place
Financial Services Representative (Employé actuel) –  Toronto, ON16 juin 2019
great place to work! I hope this message reaches many people in the town of Georgina Customer service returns the money if you call in. so its good bank to work
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3,0
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Overall decent place to work
o Customer Service Representative (Ancien employé) –  Toronto, ON13 juin 2019
Depending on the department, CIBC can be a joy or headache to work. The branches are joyless and stressful, always needing to meet targets, hence the high turnover. Training in the roles are also non-existent.

Back office roles, while they don't pay nearly as well as a sales job, don't come with the same unbearable stress branch jobs do.
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3,0
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Hit or miss with management
Service Specialist (Ancien employé) –  Toronto, ON13 juin 2019
CIBC had been very stagnant for a long time but within the last 5 years or so they have really made strides in tech and product offerings that seems to be making great gains in the marketplace. Issues become when a new CEO needs to be picked, they always come from the "sexy" wealth markets division instead of the retail markets division. While wealth does bring in large profits, when things go bad, their losses can be extremely large (Enron, sub-prime mortgage investments in the USA)

Overall, CIBC has seemed to turn a corner and look like they're on solid footing.
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4,0
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Productive and professional
Bank Teller (Ancien employé) –  Oshawa, ON11 juin 2019
Bank tellers are the frontline customer service people. Handling customer complaints while simultaneously providing a positive experience is exactly what this position entailed.
Points positifs
Hours and benefits
Points négatifs
Hostile environment
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3,0
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Temporary Assignment
Customer Service Representative (Ancien employé) –  Toronto, ON11 juin 2019
Working as a teller at the time was an opportunity. Flexibility to work at many locations and different hours.
provided different ways of performing same task in many ways.
Points positifs
flexibility
Points négatifs
temporary assignment
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2,0
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Had to leave the job due to stress
CUSTOMER SERVICE REPRESENTATIVE (Ancien employé) –  Barrie, ON10 juin 2019
I really felt like the company didn't have their clients' best interest at heart. It was all about pushy sales and ringing a bell for every credit card sale (so embarrassing to do in front of clients). No matter how much you sold, it would never be enough. The managers would often stand behind tellers and listen to interactions. In 1 short year, we had 4 tellers leave. Despite the people working there being amazing, it felt like a very toxic environment.
The pay is laughable (I literally made more at my first job 10 years prior, after finishing university) and the benefits and a pension not even worth mentioning (pension after a life of service would amount to less than $1000 a month). The work-life balance was also non-existent with rarely getting 2 days off in a row and you had to beg for vacation which they wouldn't even line up with my husband's despite giving a year's notice.

typical day at work:
-start 30 min early without pay and finish 1-2 hours after closing also without pay while balancing
-sell, sell, sell
- this particular branch, the managers were lovely people but the pressure placed on them from above took its toll
-workplace culture - almost non-existent
- hardest part of the job - very little reward and incentives for very stressful and demanding job
- most enjoyable part of the job - dealing with clients, providing them with solutions, and working with great people
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5,0
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Learned alot
Enterprise Incident Coordinator (Ancien employé) –  Toronto, ON7 juin 2019
Great place to work for, however, the long hours take a toll if we don't live near down town.

Not enough room for advancement. It was very difficult to take time off.
Points négatifs
Long hours
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5,0
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Fun to work their but hard to get ahead
Customer Solutions Manager (Ancien employé) –  Montréal, QC6 juin 2019
I worked for CIBC for more than 4 years and it was great place to work and meet new people. Management was great and accessible at all time; however, it was very hard to promotions.
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4,0
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Learning environment
Financial Service Representative (Ancien employé) –  Toronto, ON5 juin 2019
My day start first with going through my emails, checking incoming emails from clients as well as management.
Then, I would make my outbound calls and start taking my appointments.
Before joining the bank, I least know about banking; and now I give advise to my friends and family.
Management is very transparent and we have varied culture. It was fun loving and day passes very fast.
The hardest part was customer service.
Interactions with people from different countries and helping them is what motivated me and I liked the most about this job.
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3,9
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3,8Équilibre vie professionnelle / personnelle
3,6Salaire / avantages sociaux
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3,7Culture d'entreprise