7 questions correspondantes
Manager was only interested in moving to the next level up himself. No help for new employees. Pressure not to complete or pay attention to training but instead make cold calls and sell. Staff, even new ones left to manage the branch by themselves. Left all complains to staff to handle then blame staff that client left. Cut backs after cut backs, increased work loads without proper compensation. I’ve heard the flock of new immigrants is helping them underpay and overload.
Bad culture. inconsistent vision and massages. the norm is to compete with other CIBC branches for business rather than winning customers from competitors.