CI Investments Inc - Avis

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4,0
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Culture d'entreprise
Good people to work with
MANAGER; CLIENT EXPERIENCE (Ancien employé) –  Toronto, ON11 octobre 2019
Working for this organization helps develop careers up to a certain point then you plateau and need to leave the company if you wish to continue to grow.
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3,0
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Good work place for beginners but no immediate growth can be expected.
Programmer Analyst (Contract) (Ancien employé) –  Toronto, ON26 juillet 2019
Most of the development runs on legacy technologies and platforms. The salary and bonus structure is heavily influenced by work relations and job security is a serious concern.
Points positifs
location, flexibility of working hours
Points négatifs
legacy technologies, management
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2,0
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Lower pay, poor management
Customer Service Representative (Ancien employé) –  Toronto, ON8 juillet 2019
Front line staff are paid less than industry standards. Service level agreement means staff are constantly pressured on their performance, despite frequent staff shortages.

Upward mobility is limited to those that are friends of the upper management or have been picked out beforehand. Job performance does not impact salary much.

It's an ok place to get your foot in the door, but I wouldn't stay.
Points négatifs
Not a meritocracy
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1,0
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Incompetent Management
Sales (Ancien employé) –  Toronto, ON13 mai 2019
Unless you're in need of industry experience and simply looking to enter the asset management business, it would be difficult to recommend joining CI Investments.

Management is less than inspiring and has proved to be incapable of listening to feedback from employees.

The acquisition of Sentry Investments in 2017 has been a failure on multiple levels. An overwhelming majority of existing sales staff have walked away since joining. Culture at CI feels much less competitive than other firms, while nepotism is alive and well. The "integration with CI" has left previously loyal clients wondering why certain product lines have been unsupported and neglected.

Compensation is easily the worst on the street. Variable pay structure for sales would be laughable if it wasn't such a large part of overall pay. There's little to no transparency on how bonuses are paid. When it comes time to be paid, they'll try and back out. Expect to make about half of what the competition is paying.

Too many new and existing strategic partnerships make for a bloated product lineup that doesn't align with their client's values or priorities in the current market environment. Various legacy pricing programs make buying and selling funds a complicated, administrative nightmare. A major overhaul is necessary in this area to make it easier to do business.

Support from Client Services is not what it once was. Turnover is high and the department is understaffed as a whole. Without proper processes in place, the sales teams are not efficient. Advisors being misinformed and acting on incorrect information
  plus... has hurt the reputation of the firm. Accountability is something left to be desired.

Technology also seems to be a major problem. CI has failed to provide their employees with reliable tools to do the job. Phones and computers go down on a regular basis. IT is so overwhelmed with ongoing issues that staff are left to wait on hold for hours to get their attention.

Dealing with other departments like HR or Compliance is a total nightmare. For such a large organization, it's shocking to witness firsthand how they continue to operate in such an unprofessional manner. It's no surprise they're having difficulties hiring new talent.
The growth by acquisition strategy, which might have worked for CI in the past, has led to a frustrated and suffering sales organization. This is evident in their stock price. Analysts look no further. There's a lot of good reasons the stock price has tanked.

Redemptions are at an all time high and net sales will remain negative until leadership can be replaced with those that have a better grasp of reality. Stay away at all costs.
  moins
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4,0
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Great place to start your career in Finance
Business Analyst (Employé actuel) –  Toronto, ON30 avril 2019
- Great place to start in finance
- lots of learning opportunities
- benefits are decent
- pay is way below industry average
- very outdated outlook
Points positifs
fun place to learn, great people, decent benefits
Points négatifs
lack of investment in staff, low pay, management is out of touch
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4,0
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Good place to Work
Human Resources Coordinator (Employé actuel) –  Toronto, ON4 mars 2019
This is a good place to work. The company offers great benefits. They were certified by the Great Place to Work committee a few years in a row. Overall good.
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1,0
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Avoid unless you'll starve
FSR (Ancien employé) –  Toronto, ON11 février 2019
Your coworkers here are the only thing that keep you in this place for so long. Mid-level "management" in the client service center spend the majority of their days shopping on Amazon/making personal phone calls and get upset if you ask them a job related question. Managers in this area are severely uneducated and have almost no finance related background or experience. There is extreme nepotism and favoritism which is why the majority of talent leaves for competitors. CI is way behind industry leaders and this is highly reflective in their dying share price. They are very understaffed and the turnover is high which is why there are so many current opportunities at CI.
Points positifs
- location, people, training
Points négatifs
- Salary, micromanegement, uneducated managers, favoritism
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2,0
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Decent starting place, but don't stay here too long
Financial Services Representative (Employé actuel) –  Toronto, ON21 octobre 2018
This company has really gone downhill and this is strongly reflected in the share price. CI is unable to compete effectively with the competition and they are losing a lot of talent due to: micromanagement, nepotism, favouritism and that lack of interpersonal connection between management and employees.

Any mistakes done in a previous year will be used against you and the year end bonuses are laughable. They are currently severely understaffed and the Sentry acquisition has been a nightmare. Steer clear.
Points positifs
location, training, people
Points négatifs
micromanagement, uneducated mid level managers, favouritism, pay
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1,0
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Terrible Workplace and dysfunctional management
private client (Ancien employé) –  Toronto, ON18 octobre 2018
This company does not value true talent and hires people for low wages without any intention of promoting them.The manager for private client service was not an example for anyone, arriving to work late and lead his team into the ground.The turnover rate is so high here it has led me to conclude they do it on purpose. The culture breeds an over worked, low wages, ineffective management, negative energy with zero chance of ever being promoted.
They claim its hard to work in private client service, the truth is the job is easy, its the dysfunctional management team that enjoys making your life awful. The offices and washrooms are so filthy and unsanitary it makes you literally nauseous, which confounds me because you would think they want to uphold a good image.The truth is CI needs to overhaul management and their HR department if they want to compete. As of now it is clear they are lagging behind all their competitors and its obvious to me its because they don't uphold strong values of effective leadership, strong talent and good energy. My prediction based on what I saw is clients and stakeholders have already become so disillusioned by the low quality of their service they have already lost most of them and CI's reputation will continue to falter. I would not recommend to anyone to work here, run for the hills before taking an opportunity.
Points positifs
no pros
Points négatifs
lots of cons
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4,0
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Worked at CI Investments for a little time
Sales Associate (Ancien employé) –  Toronto, ON17 octobre 2018
Great people. Interesting culture, lack of leadership or ownership.

Not impressed with company priorities, lack of resources in the sales department. Noticed they were wokring on changing things but there is a lot favouritism
Points positifs
Growth potential within
Points négatifs
Benefits are not that great
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3,0
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Opportunities for advancement
Financial Services Rep (Ancien employé) –  Toronto, ON9 octobre 2018
Large financial company, if you are a good worker there is room for advancement. They do provide bonuses for most of the staff at the end of the year.
Points négatifs
not much to see on lunch break outside
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4,0
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Fun workplace with lots of room to move into other positions
Receptionist (Ancien employé) –  Toronto, ON1 octobre 2018
CI really takes care of its employees and acknowledges a job well done. There is a lot of encouragement for advancement and a really great team environment.
Points positifs
a lot of catered lunches
Points négatifs
power dynamic
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3,0
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High degree of nepotism
SALES SUPPORT SPECIALIST (Employé actuel) –  Toronto, ON26 juillet 2018
Extremely hard to progress if you are not well connected. Great starting point for a career but not a place to grow long term. Extremely bureaucratic and difficult
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2,0
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Good place to start your career but not end it
Employee (Employé actuel) –  Toronto, ON7 juillet 2018
Management is not held accountable for their actions and will often penalize employees for any mistakes that have been done years ago. A lot of talent leaves CI because they are held back unfairly.
Points positifs
Location, training, decent base salary
Points négatifs
Micromanagement, uneducated management, nepotism/favorites
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1,0
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Pay good culture terrible
Management (Ancien employé) –  15 York6 juillet 2018
When management believes you are a bad employee it is impossible to fix it. The reps are over worked and under appreciated. You can get bad feedback all year long and be given a year end review that says you are meeting job requirements. As the bad feedback is based on factless feedback and could be your manager is having a bad day. The reps are amazing but many stay in a jobs longer than they should because management doesn’t like them. I’ve seen over qualified candidates get refused jobs because of a mistake from when they first started at the company.
Points positifs
Benefits, reps
Points négatifs
Management, and resources to go to for help
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1,0
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Not a good place to work
Financial Services (Ancien employé) –  Downsview, ON29 juin 2018
Assante Compliance is very disorganized, the leadership is very poor and good luck being promoted. There pay is below industry standards and you’ll never have support or a coaching opportunity.
Points positifs
None
Points négatifs
Poor leadership
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4,0
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Good environment
Learning & Development (Ancien employé) –  Toronto, ON30 mai 2018
Corporate culture is healthy, and managers are fair and respectful of employees' balance between work and life. They provide plenty of opportunities to learn and grow, but compensation is typically slightly lower than industry standards.
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1,0
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Below Average
Information Technology (Employé actuel) –  Toronto, ON18 mai 2018
There is no work life balance with this company. Long hours, work compensation is horrible especially for the amount of work you do. There is alot of team work that takes place but overall it isn't the best company to be working for.
Points positifs
Free coffee
Points négatifs
Long Hours, Low compensation, No work/life balance
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3,0
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Good corporate culture and great working environment.
Financial Services Representative (Employé actuel) –  Toronto, ON2 mai 2018
You'll need to pay your dues here, but if you're lucky enough to come across another position of interest within the company, be prepared to work harder to get it than the last one if you want a good shot and landing the role. The corporate culture is very healthy and welcoming, and the office is an enjoyable place to be.
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5,0
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Best Workplace Culture
None (Employé actuel) –  Toronto, ON2 mai 2018
The best thing about CI is the people - from top to bottom, everyone is friendly and full of camaraderie. The benefits are great - 100% coverage paid 100% by the company. In Toronto, the location is fantastic - right by Union Station and there's a rooftop patio! The industry is changing so the company is going through some growing pains. However, change can be good and once it has stabilized it will continue to be a great place to work.
Points positifs
Location, Benefits, Training Reimbursement Program, Ray Days
Points négatifs
Inconsistent compensation, Changing industry
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