This is a place to work hard and leave with no money
Server (Ancien employé) – Guelph, ON – 3 octobre 2019
Working at Chuck's was the worst serving experience of my life. I thought at first it might be good, but the management was absolutely terrible and we never got our schedules on time. Expo never cared about how the food actually looked (or if it was even hot!!!) when it went out, and having people complain about their food & having to regularly discount was a normal thing. There's this "honest to goodness fee" that they have there (3%. where does it go?? no idea) and we would have to pay that fee ON TOP of our 4% tip-out so it's like tipping out 7%. Some days I would work all day and walk out with under $50. They are so focused on the 'hospitality' aspect of things that you only get 3 (4 if you're really lucky!!) table sections so you sell next to nothing on a dinner shift. People regularly didn't show up for shifts, quit on the job and overall there was just such a terrible vibe about the whole place. Avoid Chuck's Roadhouse at all costs if you take pride in where you work, because if you do, trust me this is NOT the place for you.