First, I would implement proper onboarding,
I would make a new employee's role clear with a JOB DESCRIPTION.
Hire an HR department and take workplace safety and culture very seriously.
I would have the leaders take management courses.
Stop micromanaging, being rude, messaging at inappropriate times. Respect people's boundaries.
Never. Part-timers are paid $14.00/hour, key holders 14.75 and managers who are considered full time are paid salary based.