Change Lingerie
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Change Lingerie - Avis

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1,0
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They basically hire anyone with little to no experience to manage their stores and the one in trois-rivières is by far the worst retail experience I've had. No professionalism. The manager made me lose my time and money. Avoid at all costs. They barely sell their 100$ lingerie for obvious reasons and they can't afford paying their employees so they'll cut your hours the morning of a shift of even in the middle of a shift.

Very disapointed with the experience I've had, and I am not the only one.
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3,0
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Change lingerie is the definition of good customer service. Everything you need to learn about it is at this store. It’s really fun the bond with the other associates is very close almost like a family.
Points positifs
Excellent customer service
Points négatifs
Minimum wage for a lot of tasks
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5,0
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I work in the head office and everyone is very friendly and down to earth.
The company is doing multiple moves to improve their processes and I am very excited to be part of the changes!
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1,0
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This job has staff coming and going weekly. There is no point in knowing anyone's name, as you will either want to leave or get fired very quickly. The interview process is quick because they are desperate. Every person who has worked here has complained. District manager is not understanding that there is life outside of work. Make sure to ask many questions at the interview and make sure you know what you're getting into.
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3,0
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Job was easy however the dress code is overly strict for the type of job. There is no reason to have a 3 page dress code for a basic retail job. Plus the upper managers were not pleasant.
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1,0
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This is a really bad place to work at. The management is unprofessional and does not train employees they just abandon them and hope for the best. The store managers are paid on a yearly basis of a 40h a week ...but the pay is really low and they expect you to work an average of 45h a week. They also cut down hours so you are alone for most of you shift. They also have a 125$ per hour sales goal per staff expectation that was not mentionned when I was hired. Its almost impossible to make these numbers because they simply don't have enough stock to sell. Even if you have a customer that want to buy many bras or sets you most of the time don't have the available stock! Thoses are just a few of the reasons you should not work there!
Points positifs
None
Points négatifs
No training, working alone, no structure, low pay, pressured sales, unachiveable commissions, no respect, no work life balance
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5,0
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Change LIngerie is a great company to work for as it is productive and a fun environment to work in.
Having the opportunity in changing women's lives is a blessing, and by working at Change lingerie you have that ability. I have grown to educate my clients as well as making them committed to our Brand due to the fact that i believe in the product as well.


Thumbs up for Change LIngerie, excellent company to work for, staff, management and head office personal are all awesome.
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5,0
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I've had a positive experience during my time at Change Lingerie. The awesome team and location has made this job a delight, providing an extremely positive environment to learn and grow with the company. The company knows how to make big weekends (Black Friday, Boxing Day) a fun deal for the staff by providing games like Black Friday Bingo, and paid lunches. The clientele is very respectful towards us as many are coming to us for help and value our opinion in what will work for their body type. By carrying so many styles and sizes, many women walk out with an optimistic view on their body, which is a very empowering feeling for them, and us as experts as well. Change Lingerie always has a promotion happening in store to help make the product more affordable, and is part of the reason why we have so many ladies coming back, as everyone loves high end fashion at a good price.

Change Lingerie also likes to hire from within the company, which works out great as we are a company that is continuing to grow throughout Canada. They also provide fun incentives like Change Dollars to help the staff get free sets of their own!


Change Lingerie has done a lot for me in terms of confidence, and I hope to pass that along to past, present, and future clients.
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5,0
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It’s been two years since I work for Change Lingerie and I LOVE. What more to say, them people with whom i work its so amazing, respectful, very attentive it feels like family members.
and i love their bras.
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5,0
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I’ve been working at Change Lingerie for quite some years and it’s been an amazing journey so far. Change Lingerie is my second home, we share the same objectives and the same passion for fashion. I’m always looking forward to coming to work and face exciting challenges . Throughout the years I have acquired experience working in different departments and I’ve learned so much from remarkable people. My skills and confidence have grown day by day knowing how my input can make a difference. Change Lingerie has been a life changer in terms of finding the right balance between social and professional life, with compassionate and excellent managers and directors running the ship. Our team is like a family and we count on each other and support each other. These are the reasons that continue to inspire me daily and make me very proud of the accomplishments done at Change.
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5,0
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I’ve been working at Change Lingerie for quite some years and it’s been an amazing journey so far. Change Lingerie is my second home, we share the same objectives and the same passion for fashion. I’m always looking forward to coming to work and face exciting challenges . Throughout the years I have acquired experience working in different departments and I’ve learned so much from remarkable people. My skills and confidence have grown day by day knowing how my input can make a difference. Change Lingerie has been a life changer in terms of finding the right balance between social and professional life, with compassionate and excellent managers and directors running the ship. Our team is like a family and we count on each other and support each other. These are the reasons that continue to inspire me daily and make me very proud of the accomplishments done at Change.
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5,0
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I have been working at Change for almost 6 months now and I can't get over how lucky I am. I can work my hours around my life as needed and I get to work with a great team that tries it's best to help each other as much as possible.

Yes sometimes it gets very hectic but I am really finding my own in my career here. I am constantly learning and growing as well as contributing to making things better in the company.


A typical day involves processing order to home and stores, helping clients and stores with their questions and making sure all items needed for the store are received on time.


Just the best!!
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3,0
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Hire more people who aren't students, more people who can open and close, preferably if everyone on the team is a keyholder.

The store is dead half of the time and many creeps would come in and make the employee working (often alone because we never have enough hours in the budget) very uncomfortable.

It's an easy job that's good for people who don't want to exert themselves and get paid for it, the only benefit is working alone so you can say goodbye to the dress code and caring about making sales. Just put on some netflix and relax until your shift is over.


Management loves to micromanage and if you work here make sure all your communication with upper management is on paper because they WILL gaslight you out of your agreed benefits.
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Réponse officielle de Change Lingerie
11 novembre 2019
Hi there,

I am sorry to hear about your experience working for us. This sounds like it is a pretty bad experience. This is not the intention of how we wish to operate our shops or be viewed by the people who work in them. I would kindly ask you to email me directly so I can better learn what why you feeli this way and try to take corrective action within our company. Please email canada.info@change.com so we can further discuss this, if you wish.


I hope to hear from you.

Sincerely,

Ari Zucker
1,0
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Okay let’s start off with the DM for my area is super nice no harsh feeling but honestly you can’t say anything without getting blame for it or being put down I am use to being assistant manager and of course taking the beating but this was just unbelievable how much blame on you get even if you weren’t that and some other cro worker did it I love the experience but I wish they would Canada is being work to bone and everyone is tired I left because my meantal Heath went crazy to point of I was Simao sick of being thee
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Réponse officielle de Change Lingerie
11 novembre 2019
Hello,

I am sorry to hear about your experience working for us. This is not how we wish for the people who work in our shops to feel.If you wish to further explain some specific details. I would be happy to hear the, so we can take corrective actions.

Please mail us directly, so we can take steps to improve ourselves. If you wish to do so, please email, canada.info@change.com I hope to hear from you.


Ari Zucker
1,0
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Although I truly loved the products change has to offer I cannot stand by a company that blatantly disrespects their employees.

Since there is no HR, your issues have to go through the district manager. She ignores you and talks to store manager. Creating more drama.


They hired someone who went through many different titles in a matter of weeks... hiring, training manager, district manager, etc... Constantly started problems with staff from many different locations. Many complaints were launched but all fell on deaf ears since besties come first.


No matter what happens while working here just know that it will always be your fault no matter what! Management will always blame you!


Working here was like working within the movie "mean girls"


Don't waste your time!
Points positifs
None
Points négatifs
Horrible management
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Réponse officielle de Change Lingerie
11 novembre 2019
Hello,

I am sorry to hear about your experience working for us. This is not how we wish for the people who work in our shops to feel.If you wish to further explain some specific details. I would be happy to hear from you, so we can take corrective actions.


Please mail us directly, so we can take steps to improve ourselves. If you wish to do so, please email, canada.info@change.com I hope to hear from you.


Ari Zucker
3,0
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First, I loved working with my team at my location. I was so lucky to have amazing, positive, fun women as co workers when I worked at Change. Also as another positive, I believe in the product the company sells and it can be so rewarding so find someone a great fitting and beautiful piece.

In terms of any criticism, I only want it to be constructive.


The biggest issue this company is facing in terms of company morale amongst staff is the computer & selling system. The selling system (at least at my location) would be down in some shape or form at least once a week. When it is down, you almost always have to tell the customer (we had many regulars who when you would say that would respond with "again?") and it can cause mistakes which recently has resulted in you losing your commission. If they can't make the machine work, they should expect human error to some degree (especially since their is no training function on the selling system so new staff who aren't used to it could easily make an error). Also, it is sometimes left up to you too fix these issues (which can include the phone being down) and because we worked alone so often, it would be extremely stressful to have to fix a computer that has everything you need on it and sell productively to customers. It often feels as though we are being punished for the selling system not working properly. I understand completely that some mistakes by cashiers are truly their mistake, but every mistake ultimately comes down onto you.


In terms of selling, Change seems to rely solely on their sales associates and puts little
 - plus...
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Réponse officielle de Change Lingerie
11 novembre 2019
Thank you for your feedback and comments. We are taking them under consideration and hope to announce some changes in the near future.
If you like to further discuss or share some more details please feel free to email us at canada.info@change.com


Regards,

Ari Zucker
2,0
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Working for this company is not fun. For your interview they will make promises about commission and other benefits but its hard to reach those benefits so you don't get a lot.
They threaten to take your bonuses for failing to follow instructions that they poorly give.

Everything is poorly managed but they will blame you for it instead of taking responsibility for it.
Points positifs
the customers are great
Points négatifs
the company needs to learn how to run a company, if they want to succeed like the big stores in toronto.
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Réponse officielle de Change Lingerie
11 novembre 2019
Hi there,

Thank you for your comments. This is not how we wish our employees to feel. Please feel free to email us at canada.info@change.com to further discuss your points and help us to take corrective action.


Regards,

Ari Zucker
1,0
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Supposed to be a custom fit but such pressure to make sales that employees end up selling incorrect or as ‘close to’ your size which defeats what the brand is about. Sales goals but no physical product to meet those goals which causes you constant stress. If you want to make excuses all day for this company than this job will be great for you. They threaten staff to motivate them and due to the high turn over of staff, few people are properly trained. Customers are starting to expect bad service from these stores and Ill fits. Being loyal to these people will get you no where.
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1,0
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Consistently hiring because of their extremely high turnover rate. The consistent pressure to sell to every single guest that comes through the door makes the job unenjoyable. Management is also extremely rude and gossipy. Fired me on the pretense that I "looked' like I didn't like the job. A joke...
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2,0
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I loved this job but the rumors between the stores, the way the managers handle the employees with manipulation and the constant stress that the employees feel about sales (WE HAVE TO MAKE 125$/HOUR) are unpleasant. The company cut hours constantly and are able to make you work 3 hours a week. You almost have to force the customers to buy and all the time try to convince them to buy. The only good part about this job are the Change Dollars (Boni dollars) and the free sets you get once in a while (rarely).
Points positifs
Free Sets, Free Snacks/coffee/lunch during holidays
Points négatifs
Not enough hours, Too much stress about the sales
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5,0
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love working at Change Lingerie , its a place where we help many women wear the correct bra size, but also feel amazing and confident, we made the lingerie experience positive and fun .
Points positifs
FREE SET
Points négatifs
NA
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