Chanel - Avis
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i worked at a unique Chanel that was 30 hour work weeks and had a fixed schedule. A regular day consist of educating clients about the Chanel brand through storytelling and make overs. The hardest part of the job was slow times when no clients were in the store. the most enjoyable part of the job was trying on all the new products and going to Chanel School that happens every twice a year.
discount on items
Fast paced & majority of clients are Chinese, so there is an advantage to speaking that language. Competitive & regional manager will hawk at those who do not meet expectations. Can be very tiring as it continues after work hours (clients msg you & you need to promote constantly)
Overall great values and experience. Don’t expect to grow within the company. They hire people they know (friends and etc) in the Quebec Market. If you are a visible minority don’t bother applying in any HR role.
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You have no benefits, no insurance, no security and no stable hours. They make you work more and harass you to sell even though there are no customers. The dress code is very strict and will tell you to look home if they deem you to look ugly or if you don't have enough makeup on. I had to lie to customers constantly about products and their worth, and their products are too expensive so no one wants to buy. Furthermore, you have to do an extremely long exam about the history of chanel. the management is impossible to contact , and basically you're disposable, no one cares about you.
I have over 16 years experience in the industry. It’s extreme drama within the Holt Renfrew company as a whole. They give you unrealistic goals that make You feel absolutely horrible about yourself It’s very stressful due to these unrealistic sales goals .. and WILL 100% make you sign a waiver to make all sales goal or they will fire you!.. I have nothing good to say about the comany
Fast pace work culture, friendly workplace, lovely management and friendly coworkers, good salary and benefits, very difficult to get in and stay in, week and weekend hours, all holidays or almost open, work under pressure, meeting deadlines, punctuality, seminars, meetings, procedures, rules regulations, continuous leaning needed.
Typically it's about sales not artistry. I learned that the company goes through great lengths to put out a product they believe in. If you're not a brown noser you won't do well in this company. If you're not happy about all their decisions, including the ones that you know will affect business negatively, you will pay the price for it. The hardest part of the job is the blatant racism. There are very few people of colour in Chanel. If you speak Mandarin or are fairer skin they'll most likely hire you. The most enjoyable part is the clients. With some you develop amazing relationships and get to know their kids and or family members. They really put a smile on your face!
I love this job. I love working with people, I love that they come to my counter and leave feeling more beautiful and pampered. My co-workers are nice and this is a really social environment. I learn from other people's skin care regimes, make up techniques, and 'getting-ready' routines. I also chat with an array of people and hear about different experiences. My manager and myself know that this is not a permanent job for me but she makes me feel like I am an asset to the team and is able to answer any questions I may come across. Sometimes it can be hard because customer service and working with the public is a medley of different experiences, opinions, and beliefs. Such is life. Overall, I absolutely adore this job.
Social, fun, making people feel more beautiful
Busy hours around holidays and weekends
I enjoyed working as a Fragrance Demonstrator for Chanel. What I enjoyed a lot was my flexibility in regard to my work schedule , I was able to better adjust work/family. What I didn't enjoy was there was no stability. The hardest party of the job was during the holidays. During the holidays (Christmas) work hours are tripled and it becomes very difficult to adjust.
flexible hours, vacation any time
no job security, no benefits
The over 17 years working for Chanel was a fantastic experience from beginning to the end of my service as a Counter Manager. The excellent relationship excelled my successes and supported my challenges throughout the growth of the business. I will always have a high regard for the very personal approach to individuals which the account managers had and that the industry as a whole should aspire to be in in such a very changing environment
A typical day at work is interacting with customers and having fun while doing the job. At this position I learned how to satisfy customers and deal with complicated situation. I also learned how to handle the register and cash properly. Chanel has very good management the goal is clearly set and employees are rewarded for their efforts. My co-workers are all very supportive, we help each other with solving problems and selling. The hardest part of this job is to solve complicated problems with customers and satisfying them. The most enjoyable part of this job is doing what I love doing, selling make up and skincare product is my passion and I also enjoy introducing the right product for the customer to fully satisfy them and provide excellent customer service
Enjoying the job
I set my own hours, so I would have a 6 hour window to fill with in a day...I would go in when I felt I was at my best...not go in and get it over with...I looked forward to my day..meeting people, working with the staff and reaching my sales target ensuring that I did my best and that my customers were happy and satisfied with there purchases. I hate great co-workers...I believe that you create the atmosphere you want around you. The hardest part of the job was in the slow times..like after Christmas or the beginning of the back to school season when people were scarce due to the high output of their expenses at the time. The most rewarding and enjoyable part of my job was the repeat customers and their friends they would add to my long list of happy satisfied customers. I enjoyed seeing them often and seeing their family grow up and the respect and care I showed them came back 100 fold.
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