Capital One - Avis

Trouvé 164 avis correspondant à votre recherche Voir les 8 157 avis
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2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
bad experience
Policy Analyst (Employé actuel) –  Toronto, ON6 octobre 2019
if you liked highschool you'll love capital one. really focused on being personal and not caring about your career growth. they'd rather know your personal life
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2,0
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Productive and Fun work environment
Fraud & Credit Analyst (Ancien employé) –  Toronto, ON25 septembre 2019
Work days were very busy and productive. Learned alot about fraudulent purchases, making good decision, and how to analyze dispute claims while following company policy.
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5,0
Equilibre vie professionnelle / personnelle
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Great benefits
Senior Quality Assurance Coordinator (Employé actuel) –  Montréal, QC24 septembre 2019
Capital One offers great benefits including dental. It is a great place to work. team environment is outstanding. there is a great culture within the company. when employees talk the listen and come up with solutions.
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5,0
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Great work atmosphere
QA Engineer (Ancien employé) –  Montréal, QC18 septembre 2019
It was pleasure working with capital one. Nice work environment and team . I had lot of great experiences and it was my first job in Canada. I would prefer to choose this organization for good start of career.
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1,0
Equilibre vie professionnelle / personnelle
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Culture d'entreprise
Political Environment that stifles different viewpoints
Process Manager and Scrum Master (Ancien employé) –  Toronto, ON7 septembre 2019
The system at Capital One does not incentivize good leadership. The system incentives results over everything (even providing a quality product to the customer). It is a clique environment where most people that do not look like visible minorities get ahead.
Points négatifs
Management Culture
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4,0
Equilibre vie professionnelle / personnelle
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productive family like environment, friendly staff, great culture
Fraud Recovery Coordinator (Employé actuel) –  Toronto, ON2 septembre 2019
productive family like environment, friendly staff, great culture, working at capital one is a very good experience to be able to be exposed to the culture of working in a financial institution that really allows you to be yourself and pushes you to move up in the company.
Points positifs
friendly staff
Points négatifs
favouritism
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1,0
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team meetings is as much as i can give
CUSTOMER SERVICE (Ancien employé) –  North York, ON28 août 2019
the worst place to work if your looking for a chance to grow. management look out for management employees are not a treated fairly based on race!! Yes I said race there is a systematic issues for those who are not liked or show that know more than management when it comes to the day to day work management having affairs with agents! Yes I said it again. all they have that is in place to make employees feel comfortable is really to push you out on infractions they say are legal compliance such as not say Mr. or Mrs. above all gossip is a huge matter there that includes managers engaging with agents etc. as far as when agents bring up concerns be it personal or work related matters don't get looked into frontline managers are lazy vindictive abuse their position cater to whom they like fire those they don't typical call center my only suggestion is not getting comfortable there if you find yourself in the same roll and you have applied for a different roll there and don't get then its time you seek a job else where cause you will be stuck in the same job until they write you up for infractions as a way to dismiss you
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5,0
Equilibre vie professionnelle / personnelle
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Fun work place
Analyste de crédit (Ancien employé) –  Riverview, NB25 juillet 2019
increase the credit limit of the customer when they are approved
check the balance of the account
explain how credit card is use
explain the benefit
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1,0
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Capital Zero - customer channels
Knowledge Management Author (Employé actuel) –  Toronto, ON29 juin 2019
I work in a team called mars and almost everyday hate getting into work because of my manager. You can find that things break down faster here and that my manager has no clue of what is to be done for our growth and professional development. We have to accept condescending behaviour.

Save yourself the effort and mental peace by applying somewhere else
Points positifs
Perfect for people who like to step over people
Points négatifs
Gotta suck up to managers who have no knowledge but have played the office politics well
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4,0
Equilibre vie professionnelle / personnelle
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Good place to start with
Associate (Employé actuel) –  Toronto, ON18 juin 2019
Management style varies a lot across different managers and the team turnover is high. Lots of trainings and learning opportunities. Lots of team changes.
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1,0
Equilibre vie professionnelle / personnelle
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Sécurité de l'emploi / évolution de carrière
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Bully Management
Process Manager (Ancien employé) –  Toronto, ON12 juin 2019
While there were some organic and talented leaders in the call center environment, head office and most senior leaders seemed to be an elite closed group of highly decorated bullies. Capital One is a great place to work in general, but once you begin dealing with head office members, the employee experience drops dramatically. The Montreal office is also similar in this regard seemingly wanting to be as cut throat and superficial as Toronto’s head office. People should always come before process in order to achieve long term positive results.
Points positifs
Salary.Benefits
Points négatifs
Balance.Transparency.Low EQ
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5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
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Great place to learn
Software Engineer Intern (Ancien employé) –  Toronto, ON, Canada7 juin 2019
The management and co-workers are really helpful and caring. They have a great tech stack, so one can learn the latest tech. People pay attention to an employee's career growth.
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3,0
Equilibre vie professionnelle / personnelle
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Fun workplace and people
Senior Associate (Employé actuel) –  Toronto, ON27 mai 2019
Work with smart people
Competitive salaries and benefits
Fun work events

Value outgoing personalities
Tight management layers
Inconsistent treatment across teams and job titles
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5,0
Equilibre vie professionnelle / personnelle
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Culture d'entreprise
Productive and fun space.
Business Analyst (Employé actuel) –  Toronto, ON27 mai 2019
Great company helps you if anything you do to understand they’ll try their best to get it dealt with. great leadership, organized. Never have complaints
Points positifs
Very challenging problems
Points négatifs
Long hours
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5,0
Equilibre vie professionnelle / personnelle
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Sécurité de l'emploi / évolution de carrière
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general labourer
General Labourer (Ancien employé) –  Etobicoke, ON22 mai 2019
the staff is very friendly and helpful.
I never face any issue with my timetable and salary.

I highly recommend for international students who are looking for part time job
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4,0
Equilibre vie professionnelle / personnelle
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Growth
Full time (Contract) (Ancien employé) –  Scarborough, ON20 mai 2019
does give you very fair and equal opportunity for growth, promotion and to achieve your "Someday". The system and the rating procedure is very transparent and gives you full satisfaction
Points positifs
Excellent work culture
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1,0
Equilibre vie professionnelle / personnelle
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environement de travail productif .
Agent au service de recouvrement Hudson Bay / Saks (Ancien employé) –  Montréal, QC13 mai 2019
culture d entreprise parfaite mais l'aspect humain est encore a travailler des les decisons manageriale
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3,0
Equilibre vie professionnelle / personnelle
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3rd party company
Customer Service Representative (Ancien employé) –  Scarborough, ON3 mai 2019
The training was not good and not in debt. If you missed one day then there was no way of anything else making sense. The staff is only nice for a couple of days then they show there true colors. TERRIBLE
Points positifs
First Day is GOOD
Points négatifs
Everything else
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5,0
Equilibre vie professionnelle / personnelle
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Nice place to work.
Customer Service Consultant (Ancien employé) –  Scarborough, ON30 avril 2019
A very happy place to work, people are overall friendly and goal oriented. What I missed the most were the free lunches the company offered every now and then, and the opportunity to break bread with your colleagues.
Points positifs
The customers are not as horrible as some of the other places I've worked at previously.
Points négatifs
The company has grown, sometimes growth can be a negative if it is not managed properly.
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5,0
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It was great
Analyst (Ancien employé) –  Richmond, VA29 avril 2019
Itsa great place to work. They pay very well. Competitive to get in. I would recommend any analyst to start their career there before moving to big companies like facbeook or linkedin. But it all depends on what you want to do. Most people want to levelage
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4,0
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3,9Équilibre vie professionnelle / personnelle
4,0Salaire / avantages sociaux
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3,9Culture d'entreprise