Avis des employés pour Customer Service Representative chez Canon Canada Inc

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2,0
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Culture d'entreprise
Minimal supervision, high expectations
Customer Service Representative (Ancien employé) –  GTA, ON16 septembre 2018
Most days are different from the last as there are a large number of different vendors and equipment that require service.
Constant training and retraining as equipment and configurations are added to the portfolio.
Minimal interaction with office and management. Constant interaction with customers and clients.
24hrs on call was the most difficult part of the job.
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3,0
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Culture d'entreprise
Reputable Products & Strong Brand
Manager, Customer and Professional Services (Employé actuel) –  Mississauga, ON21 octobre 2014
The most enjoyable part of my job is my staff! I have had the pleasure of managing a great team who are dedicated to their jobs, loyal to the Canon brand and believe in the future of the organization.
Struggles include a flat hierarchy as well as the inability to easily communicate upward, and outside, of one's current business structure within the organization.
The hardest part of the job is not being able to influence change.
I enjoy working for Canon and would readily recommend as a place of employment. The organization remains on the cutting edge of new technologies and places a lot of emphasis on maintaining a strong brand image.
Points positifs
Lunches 1 hour, Call Centre hours reasonable for reps, Low attrition
Points négatifs
Limited growth opportunity
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5,0
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My overal review rating on a scale 1-10 is 9 with a balance life my salary was good benefits were great worked with a team that was multicultural.
Administration and Customer Service Representative (Ancien employé) –  Markham, ON4 septembre 2013
My review for Canon is one that may take sometime to explain.My experience grew with the job as time went on. I had daily interact with customers and various clients that did much business with our company. My telephone experience of calling customers and billing them for service contracts for their Canon equipment built an awesome and rewarding communication for the company. i also had a great and friendly team as we worked closely together getting the job done, which made month end closings quite rewarding.I may also say the management team was helpful and tried every effort to get each person to learn as much as possible while paying attention to details. I called and billed over 200 customers each day sending out invoices information while handling other tasks. This job had given me my first great experience in working in this environment for over twelve years....Not forgetting the hardest part of the job was to get a client to co-operate and communicate, once you have bonded in that way it makes the job easier. That also had become the most enjoyable part of the job and meet my month-end quota quite rewarding.
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3,6Équilibre vie professionnelle / personnelle
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3,1Culture d'entreprise