Answering between 40-60 calls daily from troubleshooting cell phones/laptops to password resets and "how do i" questions.
Also placing calls and replying to emails. It was a fast paced environment as the company has around 9000 employees and over 10000 pensioners. Overall the best skill to have working for CP is multi-tasking.
Poor work life balance. While on call, you have two hours notice of a shift that can last for two days. Management has a minimum proficiency fail rate that forces them to nitpick and follow employees in order to find fault so their own job does not come into jeopardy. They do this under the guise of of creating a culture of safety. This creates a very tense atmosphere between workers and management.
Management puts the onus of safety on those who do the physical work, then push the employees to the brink of exhaustion, ignore the collective agreement, then threaten employees with termination if they do not comply. Management makes no bones about individuals being dispensable and replaceable. Through arbitration, most terminations have been found unwarranted and employees are reinstated after potentially years of being unemployed. This costs the union substantial capital and is an example of the poor ethics of leadership. While wrongfully terminated, employees are forced to take loans, lesser paying jobs and watch their families suffer financially before being reinstated. CP stands as a beacon of corporate greed and a questionable regard for those who turn the wheels of their profit.
You will make lifelong friendships here at CP. You will lose precious time with your friends and families. You will miss birthdays, Christmas dinners, anniversaries and first steps of your children. The monetary compensation can be substantial. You will be able to comfortably feed, clothe and shelter your family. This is a dangerous job. You will be told to do work that violates safety andplus... the collective agreement. But you must proceed and grieve after whatever it is the company wants you to do.
I make 100k a year with CP. This affords me some luxuries in life others can not. This does not equate to happiness or job satisfaction.moins