Avis des employés pour Customer Service Representative chez Canadian Linen & Uniform Services - Toronto, ON
Intitulé du poste
Customer Service Representative5 avis
Toronto, ON5 avis
5 avis correspondant à votre rechercheVoir les 144 avis
Avis en vedette
L'avis le plus utile, sélectionné par Indeed
This company was a great place to work many years ago, many incentives and a management that cared, and had a say as to how to treat their employees. This is no longer the case. The direct managers that run the service department today are under immense pressure and are given totally unrealistic goals and time restraints that are inevitably passed on to the customer service reps. The morale and atmosphere that permeate the working environment due to all of that pressure is unbearable at times. I've witnessed many reasonable people fly of the handle and crack under the stress. It was almost a daily occurrence. There is literally not enough time in the day to complete all of the quotas required. There is just enough time to fulfill the loading/unloading and deliveries for the day, provided you don't take lunch or breaks, which almost no one does. Any complaints or requests for overtime will get you a "leave, if you don't like it here" comment from management. This company has sucked the life out of almost everyone I've worked with over years. Great pay and benefits are not worth the long term physical and mental side effects.
Working on your own
extremely long days/no overtime
As a Large volume rep you satisfied you customers needs either bysolving their issues related to employee uniforms ie shortages,missing garments etcYou learned how to solve problems or issues with the help of you manager and your CSR.Your CSR made sure the delivery went well with no delivery problems.The hardest part of the job was if the delivery didnt go well and some employees didnt recieve their garments to wear for the following week..The most rewarding part was a satisfied customer who had very little or no issues.Working at Canadian Linen was team work where you had support in the plant right down to the delivery of garments to the customer.Canadian Linens plant suppied a back order list weekly which helped in identifing any problems.
seeing a happy customer
Notez une entreprise où vous avez travaillé récemment
Partagez votre expérience pour aider d'autres utilisateurs.
Voir plus d'avis sur Canadian Linen & Uniform Services
Vous pourriez essayer :