Agence du revenu du Canada - Avis

Lieu de travail et agréable ainsi que l’environnement et le gestionnaire qui est un très bon gestionnaire et aussi approachable mais trop de bureaucratie. Offre de bon training

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Great!

CCO (Employé actuel) - Hamilton, ON - 5 décembre 2023

Work life balance is excellent. Friendly staff! I would recommend to anyone. Have worked a few positions with the CRA. Lots of support during your career.

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Informations sur Agence du revenu du Canada

Sur la base de 208 réponses au sondage

Points forts

Capacité à apprendre de nouvelles choses
Environnement inclusif
Flexibilité des horaires et du lieu

A great government job

Accounts, Assessment, Benefits Processing Officer (Ancien employé) - St. John's, NL - 22 novembre 2023

A typical day at work would be around 8 hours including an unpaid half hour break and paid half hour break. The work in the department I worked for was not stressful. The team was very supportive and team leaders were always available for guidance or assistance. Very inclusive work environment.

Points positifs

Flexible schedules, good benefits, fair pay, work from home

Points négatifs

Repetitive administrative work, slow career growth

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Okay work

IT Developer (Employé actuel) - Ottawa, ON - 20 novembre 2023

Politics, okay work life balance, low wages , no bonus, work depends on team, typical government, steady wage increase, union benfits and great vacation benefits

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Fast paced call centre

Taxpayer Services Agent (Employé actuel) - Hamilton, ON - 19 novembre 2023

Never a dull day working at the CRA. You get a variety of calls each day. Callers can be aggressive at times. Great work life balance. Good pay and benefits. . Better than working for private sector.

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Excellent employer

Assessment Processing Clerk (Employé actuel) - Sudbury, ON - 17 novembre 2023

Great work environment, in office and remotely. Very supportive and excellent communication. Lots of opportunities to learn and a lot of training available

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Independance

Processing Clerk (Ancien employé) - Sudbury, ON - 14 novembre 2023

Very independent role, but had lots of support from team leaders and trainers. Can be somewhat difficult to maintain quotas. Pay is decent for the job

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The workload increasing rapidly

Tax Auditor (Employé actuel) - Montréal, QC - 10 novembre 2023

It started out fine with lots of training then the workload increased rapidly over the course of one year. The reviews over audit work is strict and demanding. It is a typical auditor’s job however you work on your own and have to be independent and proactive, your team leader would be too busy to help you with any question

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Stressful workplace

Employer Accounts Agent (Ancien employé) - Surrey, BC - 6 novembre 2023

- Stressful work place with minimal support.- Manager not helpful and hard to reach, no team spirit.- Working very much individually, not enough training.

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Good work life balance

Tax Auditor (Employé actuel) - Montreal, QC - 31 octobre 2023

Good work life balance with regular hours. Lots opportunities in different divisions. Trainings across the organization. You can expect a lot support.

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Don't work here.

GST/HST Auditor (Ancien employé) - Calgary, AB - 27 octobre 2023

Though they provide an excellent work life balance and a decent salary, management does not care about the well being of the employees. They pay 'lip service" to supporting their mental health. It is a stressful place to work. Their employee targets are difficult, if not impossible, to meet. Being bureaucratic in nature, they pay more attention to the process rather than the individual. The working relationship between management and the employees sucks.

Points positifs

Hybrid work environment, decent pay and benefits

Points négatifs

Uncaring management, no job perks such as Christmas parties, stressful work environment, arbitrary and difficult work goals, work is driven by bureaucracy (lots of paper work)

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Questionable Metrics

CSO (Ancien employé) - Newfoundland and Labrador - 27 octobre 2023

Very busy, close 12 to 14 files a day even if impossible. I learned some great customer service skills, dealing with different personalities. Management were good but numbers were reiterated constantly. Workplace culture was stressful, always under pressure to meet numbers. Meeting new people was the most enjoyable for me.

Points positifs

Great pay, benefits, and work life balance

Points négatifs

Questionable metrics

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Great place to work

Analyst (Ancien employé) - Winnipeg, MB - 17 octobre 2023

Amazing management, good benefits, generous paid time off, i really loved working here. Very busy at times but everyone is so supportive and helpful. Learnt a lot of new things.

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Starts Off Great But That's Where It Ends

Taxpayer Services Agent (Ancien employé) - Canada - 17 octobre 2023

I held several positions with CRA. I learned a lot enjoyed the work but I was graded as if I were an idiot. Once it's determined they're not going to keep you - because their mentality is mass hires mass fires - it doesn't matter what you do - you'll always be wrong. You'll be encouraged as if you're going to be kept in the pool all along knowing that they have no intention of keeping you. If I was graded this way throughout my life, I wouldn't have gotten out of elementary. The system is so bad that even the union is getting rid of it. Very poor Work Management culture. As far as caring about what the employee thinks, feels etc., that couldn't be further from the truth. When you're gone you're gone; that's it. Because you're not permanent you're irrelevant.

Points positifs

Salary, Benefits

Points négatifs

Hopeless, No Future

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I had an amazing time in my position . I met amazing people and I fully loved going to work everyday

Document Examiner and processor (Ancien employé) - Greater Sudbury, ON - 11 octobre 2023

What is the best part of working at the company?Very friendly and welcoming . Supportive , well paid What is the most stressful part about working at the company?Just making suits it’s done right What is the work environment and culture like at the company?Inclusive and accomodating. They adhere to your needsWhat is a typical day like for you at the company?Sign in to your station and start working on files right away

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Great work environment.

Call Centre Agent (Employé actuel) - Calgary, AB - 11 octobre 2023

It's pretty much 100 percent call centre work. If you are good with numbers at all you'll do well here. Not much down time between calls. Rewarding when you can help someone.

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Great company to work for

Business Enquires Agent (Ancien employé) - Saint John, NB - 9 octobre 2023

very supportive work environment. Everyone works together and it's a pleasant experienceWorking at this company has regained my faith in there being a "Good" employer.

Points positifs

flexible hours, great work environment, always supportive

Points négatifs

make you go to the office 2 days a week even when it's completely unnecessary

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Friendly environment

Student (Employé actuel) - Winnipeg, MB - 27 septembre 2023

I’ve worked here for about a year now as a student. The pay is good as a student and they are very flexible to work with you around your school commitments. The environment is friendly and always eager to help when I need a hand.

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Respect, family, mental health, advancement, excellent work environment.

Senior Project Officer (Employé actuel) - Toronto, ON - 26 septembre 2023

What is the best part of working at the company?I’ve been with CRA since 2013. The best job I’ve ever had. You never get bored because you can move around within the CRA. I would not work anywhere else!What is the most stressful part about working at the company?You, are the only one that can make it stressful. The CRA is very aware of mental health and take precautions to make sure everyone is taking care of appropriately.What is the work environment and culture like at the company?Family and health comes first!What is a typical day like for you at the company?I work from home. As long as I do my job, everything goes smoothly.

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A great place to work

Assessment Processing Clerk (Employé actuel) - Newfoundland and Labrador - 25 septembre 2023

Excellent place to start your career with lots of room for advancement. I highly recommend Canada Revenue Agency as a choice for new graduates and anyone looking to advance their career goals.

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Too much red tape

Collections Officer (Ancien employé) - Surrey, BC - 25 septembre 2023

You’re constantly monitored by the computer system. The applications they use are too many and too hard to use as they look like they’re from the 1960’s for the UI/UX

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