Avis des employés pour Call Center Representative chez Campaign Support Ltd
Intitulé du poste
Call Center Representative14 avis
14 avis correspondant à votre rechercheVoir les 36 avis
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L'avis le plus utile, sélectionné par Indeed
I liked working for this company up until the other day. They emailed me 30minutes before a shift that we were working 6-9pm EST then an hour into the shift we were told we were working 6-11pm EST. This is a very big problem as most people will make plans when they get a email that states your shift was shortened then you find out they made it longer than the email time. I confronted management about this and they terminated my employment for doing so.
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As long as you have strong communication skills and don't mind the occasional rude person on the other end of the line, then I highly recommend checking this place out! I've been with the company now for close to 9 years and if your willing to dedicate yourself and put the work in then they will keep you busy as they can with available projects. The system set up is super easy to use and the scripts are always readily available with each call. We do experience a lot of hang up's and the scripts can get repetitive sometimes when we are calling large areas but they are easy to follow and complete.
Flexible shifts, Helpful staff
lots of hang ups, repetitive scripts
I felt obligated to warn people that there is rarely any hours with this company; I am shocked and wondering why they keep posting ads when there is literally no work. I have been with them for many months and only had like 1 shift so far lol. I would recommend this for people who are retired or someone with an extremely flexible schedule who just wants to do this as a side hobby and will not need to rely on the money from this job. Because they will literally cancel your shift 1 hour before its supposed to start, so you cannot rely on it. It is nice to get to work from home though and it is very easy work for the pay.
Work from home
No training, not enough shifts available, hard to reach management, rude clients
A typical day at work for a call center agent would be receiving around 80 calls an hour, constantly talking to people while staying positive and bias. The job itself was quite interesting, while helping me gain experience in the costumer service department.
Worked from home.
networks errors occurring from the vcc agent that was used.
It is a very good company to work for. They are very friendly, patient staff. Very good supervisors and trainers, that are easy going and beyond helpful. However the hours SUCK ! Very very very few hours !
barely any hours
-made phone calls to clients of campaign research and enjoyed it very much working from home. Company was based out of town, but kept in touch with everyone in the province. Management was very approachable which made it easier if you had a question/concern. Co-workers-excellent to work with Hardest part of job-not enough work best part of work-speaking with the people on the other end of the phone.
report to work answer phones take data intake, learned how to listen to people. management was good, co-workers friendly always. to not get chatty with clients, learning new areas of Canada and agriculture.
break time we can go to hottub, work from home, worked with my husband, being comfortable.
wanted more hours, 1 yr of work
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