Caffe Artigiano
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Caffe Artigiano - Avis

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3,0
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Calm workplace
Pay is minimum and it is quick to advance to the next position. In-store management can be very relaxed and understanding. All co-workers get along and morale is always up
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4,0
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fun place
it was a good job at that point, every one who worked there was nice and very supportive. but the best part of the job was the customers because they kept the place going.
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2,0
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Not my favourite job
A typical day at work you help customers, make coffee, assist other members of the team, extensive cleaning, and depending on your position a variety of other responsibilities

I learned how to make high-quality espresso drinks, how to manually set the espresso, how to steam milk, the difference between different roasts of coffees, and how to deal with difficult customers.


Management depends on which location you work at. Head office makes questionable decisions that often make the jobs of the baristas much harder than it has to be. They often make changes without thinking about how it will affect their employees. But the work environment and your co-workers are very positive and supportive.


The hardest part of the job is dealing with very difficult customers and not being defended by your management when a customer acts inappropriately.


The most enjoyable part of the job is learning to make coffee, learning latte art, and the very few customers that are nice.
Points positifs
Very Flexible, friendly co-workers, two free drinks per work day, fast paced environment, education about the company + the coffee
Points négatifs
low pay for work that you are required to do, no benefits, very rude customers, unhelpful management
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4,0
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Not the highest paying, but very rewarding
The location I worked at could get super busy and customers were pretty rude sometimes, but my coworkers kept it fun.
We had a great manager who recognized the staffs hard work and abilities. There was definitely room for advancement and I learned a lot of transferable skills. Although pay wasn't great, having a cool manager kept me here.

Raises are based on your level of training and performance.

Upper management was also very friendly with store employees, but didn't work very fast if we needed things.

Would recommend working here though.
Points positifs
2 free drinks per shift, 25% discount
Points négatifs
Can get super busy
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4,0
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Good place to work
I worked at the cafe in Kerrisdale and really enjoyed it. You recieve tips which is nice (though don't expect a lot, it's not like serving) . The manager was very understanding and accomodating with things such as requesting time off. It's not a strict atmosphere but also not laid-back, things like cleanliness and hard work are expected, especially when it gets very busy. The people you work with are friendly and very supportive, it's not a toxic work envoirment by any means. You need to be okay working at a fast pace. I think it would be tiring and repetitive to work full time (but that's just my opion and others might disagree with me) but for part time work it's a great option. Also know when you start it sucks because for the first few shifts all you do is floor runs, but this is very brief. I would highly recomend this for someone in university wanting part time work.
Points positifs
-2 free drinks per shift -25% staff discount
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1,0
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They're liar and cheap
I worked at Artigiano for almost a year, and waited for my salary raise for a supervisor position ( i worked just like a supervisor for 6 months without an actual promotion) Then they changed their mind and didn't promote me and they didn't say anything about it. When I asked the manager about my salary raise and the promotion, he walked away while i was talking to him and he played with his phone...

Management didn't pay attention for any issues at the caffe about the equipment. The fridges were always broken. Every week, we had to move dairy orders to another fridge if we can find any room. They didn't fix or changed any equipment when necessary.

We were only allowed to have 1 drink, and it has to be basic, such as tea or drip coffee.


Management promised to me work with contract, but after 7 months I asked about my contract but she said she doesn't have anytime for me, it's my problem! Well, I had to quit. They lied everyone.


We worked without a manager for 3 months, and the new manager, well... he was useless. Better without him.


Coffee machine is usually broken. Worst espresso ever.


Manager was asking feedback about every employee and then he told everyone about everything what you told him.
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1,0
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Bad
Management doesn’t pay attention to your complaints as long as they like the person you’re complaining about, and you won’t get a raise unless you complain about it for months. They don’t care about their employees.
Points positifs
Cool people to work with
Points négatifs
Everything else
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2,0
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Dramatic working days at Artigiano
- manager was poor at management, especially staff's pay.
- got fired after transferred other locations.

- regional manager promised me a reference letter, but she ignored my contact.

- after that, it took 2 more months to get my vacation fee.

- obviously they have poor management.
Points positifs
free drinks
Points négatifs
everything except free drinks
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2,0
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Super cheap, everything is broken
I worked here for 3 years, only because my manager was very flexible with my complicated work schedule. I stayed because I loved my co-workers, definitely not for the money. Every since the new owners, I do not understand this crazy rebranding and I have never heard so many angry customers in my life. I don't know how they are making any money. They should listen to the K.I.S.S. rule, keep it simple, stupid. Sell your coffee and turkey sandwiches, thats it.
Points positifs
Free drinks, fun people, flexible (if you have a good manager)
Points négatifs
Low wages, high turnover, machines and equipment unavailable/broken, unsanitary
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4,0
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Fun place to work
The cafe was a really fun place to work. I got to meet great people and have lots of laughs. I left mainly because the location was hard to get to via transit. I would definitely work here again.
Points positifs
Free beverages
Points négatifs
Food is mediocre
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3,0
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They are cheap
In the interview, they tell you that they are going to give you a raise along with your career, but that is a lie. They are not willing to pay anything extra.
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4,0
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Great coffe, great preparation, great presentation
high volume itaian coffee sever over 300 people per hour during peak. Started at the bottom of the company as a griller\ buser to casheir,barrista, and worked my way to operation manager
Points positifs
Lunch include d
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2,0
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Overall terrible experience
Work/life balance is pretty much non existent as you are expected to work overtime constantly. If you do not, your shifts get cut without reason. People get hired and quit constantly because they are not compensated properly. There is no training plan in place and you are left to train yourself if you want to advance. Medical and dental benefits are not provides for full time staff. The discount is terrible

Upper management do not care to get to know the staff one on one like other places where I have worked. There are so many things wrong with the equipment and nothing gets done about ityet you are expected to perform 100%.


The store I worked at was ridiculously busy and we were always short staffed. If you worked a full shift you'd be exhauated by the end of the day. Only one 30 minute break per shift which was not long enough to get proper rest.
Points positifs
Free food sometimes, free drinks
Points négatifs
Low wages, low discounts, long hours, chaos
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2,0
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Low-income job with a couple of positive qualities
Most difficult part of the job is watching employees and general/assistant managers not receiving promised and deserved compensation from the company (for example, employee benefits, salary raises, management discounts, etc). Most enjoyable part of the job is connecting with other staff members and creating a group that supports one another everyday. Not a great place to have a normal standard of living in Calgary, but a great place to learn latte art and make friends.
Points positifs
Free drinks & nice customers
Points négatifs
Very low salary & stressful company culture
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2,0
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Poor management
Manager is not good ,
He don't know how to manage the store,

always shift, paycheck, inventory problems and mistakes

and worked with minimum wage almost 6months

Good for learning barista skills and making experiences as a barista nothing more.
Points positifs
coffee
Points négatifs
minimum wage
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3,0
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Good caffe with terrible management structure
- good place to work and learn barista skills
- great discounts on good food and coffee

- major upper management issues that trickle down making in-store day-to-day work seem tedious
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4,0
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Great place to work
My job at Caffe Artigiano is something I will never forget. The hours are long and the training is strenuous, but I've never learned more about a job. The company has an incredible training regimen and it is motivating when there is always a place for advancement and further training. The coffee is amazing and it reflects in it's barista's.
Points positifs
Good training, fun job, food
Points négatifs
Communication, Pay
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3,0
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It was fun to work in that store but very tiring
The hours were very long because we were short staffed most of the time. I would work 10 hours on the weekends because they would expect the weekends not too be as busy as the weekdays because we were in the business district, but that was not the case half of the time. The breaks were only 30 mins if you work for 8 hours, and it was unpaid. You also have to pay for your food if you buy your food at the store, and even with the 20% discount, it was still pretty expensive.

What I loved most was working with the people there. Most of the time, the people you work with will be very friendly, outgoing, and easy to talk to, so it does make working there more enjoyable and easier to tolerate.
Points positifs
Free coffee, free pastries at the end of the day
Points négatifs
Long hours, short breaks, have to pay for your own food
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3,0
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It was my favorite job until..
The regional manager is a psycho. She walks into the stores like she knows what's happening and moves things around and screams at people. She takes no responsibility for her actions and treats management like they're children. The company used to be a great place to work, with a good pay scale and good benefits, but it's difficult to work with/for someone whose indecisive and tempremental.
Points positifs
No evenings/weekends
Points négatifs
No time off
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3,0
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Decent place
It takes quiet awhile to get trained on everything here, most people stay at cash for almost a year before even being considered on bar. Very non consistent hours.
Points positifs
Free coffee
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3,0
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Great location downtown
Great staff, awesome customers, extremely poor management!! In the heart of downtown Calgary, the location is great and the coffee even better. Spanish latte, signature drink
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