Being an international student and landing up on the first job in Canada, was a great exposure and I learnt how corporate managements works in here. A wonderful 1.5 years experience with getting in contact with nicest people ever met. A relaxed place, but challenging environment where I could assist customer with their technical issues. I was able to improve my communication and management skills when i grew up with CGI. A typical day at work for a part timer would be like 6-7 hour shift and assisting almost around 25-40 people on an average over calls, chats and emails.
The hardest portion of the job would be when there is a migration or an outage, users get panicked and stresses which is also under control eventually. We used to have several potlucks since it was a multi-cultural environment. Few social activities involving employees and their families too. On the whole it was a fruitful experience for me in CGI and I would recommend for everyone.
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