• Answering Switchboard professionally and in a timely manner.
• Interact with customers either by telephone, electronically or face to face.
• Resolves product or service problems by clarifying the customer's complaint; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Work with customer service manager to ensure proper customer service is
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