Avis d'employé sur Brick
situation analyzing and solving it on the spot in an inappropriate situations.
sometimes its more challenging when customer's demands are high and you are the one someday where customer releases all the frustration you have handle and make them happy with your brainy skills.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
I had a great team to work with but customer complaints were very stressful. The whole burden was on customer service reps. We were basically problem solvers when anything went wrong.
long hours, stressful dealing with complaints, under-paid
Doing confirmation and assisting customer over the phone. Good communication is key when dealing with customer. Management support is vital to run a National commercial sales Division of $180.000.000. Team is just as important. Helping customer and providing the right solution. Everyday there is new challenges and problem solving.
Promting Team Spirit.
Working Some Weekends