Avis d'employé sur Brick
A very fast paced service organization.
Daliy duties involved dealing with customer needs over the phone and in store. Managing accounts, invoices and graphing charts of many natures. Handling and manage of cash and till. Paging of staff and all out going questions to management.I enjoy working with people so this was a great oppourtunity to fufill it.
Notes par catégorie
Sécurité de l'emploi / évolution de carrière
I had a great team to work with but customer complaints were very stressful. The whole burden was on customer service reps. We were basically problem solvers when anything went wrong.
long hours, stressful dealing with complaints, under-paid
Doing confirmation and assisting customer over the phone. Good communication is key when dealing with customer. Management support is vital to run a National commercial sales Division of $180.000.000. Team is just as important. Helping customer and providing the right solution. Everyday there is new challenges and problem solving.
Promting Team Spirit.
Working Some Weekends