Business varies from day to day, but I would say an average day is good, most of the customers are well mannered for the most part. I would say the majority of the management are good folks that like to put in an honest days work, and solve problems in an efficient way, with good customer satisfaction.
Generally the rest of the staff are a mixed bag, not very high turnover, I'd say I've had maybe 10 new coworkers over the few years I've worked there, which for the service industry is good.
My only gripe is the ownership of the particular location I worked at; the owner just didn't seem invested in the guest experience, and was more interested in nickle and dime tactics, as well as pushy sales practices, far past what I would consider "suggestive selling", and putting employees up to bat for failure to uphold it.
I would just prefer to make the customer experience as enjoyable as possible, and I feel the money hungry idealism had a huge degree of transparency.
50% off staff meals, great entry level start, sales based incentives
Ownership, staff favoritism, occasionally short staffed