Pet Expert (Ancien employé) – Vancouver, BC – 27 mars 2017
This is a retail job plus dogs. There's a lot of stocking, helping customers find things, and cashier duties. You get to talk to some cool people and meet some cute dogs, but there is still work to be done. Extensive product knowledge is mandatory to do well at the job, and there's a steep learning curve. People trust your advice and put their pets' health in your hands.
If you're in a store with good management, it's a pretty good work environment, but middle management for the company is fairly clueless and often unhelpful.
The pay is awful. Starts at minimum and doesn't really increase. Staff discount isn't great.
Customer Service Representative (Ancien employé) – Kelowna, BC – 26 juin 2019
When I worked there I was told I was being hired for an asst. Manager position and left my old job for it. I worked hard but the politics and gossip of management was appalling and they ended up deciding there wasn't going to be an asst. Manager anymore. They constantly changed my shifts without permission and treated me like a whipping boy slave. Said several sexist comments like "We dont hire men" and several more about the ladies who I worked with. This is typical of management who comes from money and has never had to really struggle a day in their lives. So my recommendation is dont work here unless you dont need to.