Avis d'employé sur BodyMods

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Would not recommend
Manager (Ancien employé) –  Victoria, BC13 janvier 2020
They really don't care much about their employees. I worked there for a year and had three different District Managers. Company doesn't take your feeling or business input into consideration. Sends you new jewellery that no one wants but won't refill basics that are in high demand. 90% sure they get all of there stuff from bodycandy, pierceduniverse and bodyjewlery. All of their styles can be found on these sites, usually before the company releases their 'new styles'. Quality isnt great. While I was there we were told for months something was titanium, had a thousand issues with it coming back green and irritating people piercings, and then they released a statement saying it was brass, but didnt drop the price. Upper management is awful and training is minimal. Dont have a bad week or you're in the dog house forever. They dont care about employee retention either. 0/10 wouldn't recommend to my worst enemy.
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Réponse officielle de BodyMods
27 janvier 2020

We do care about our employees. This is why we offer a range of perks.

Examples include:
• Personal Recognition Days
• Bonuses
• Medical/dental benefits and life insurance to full time employees
• 25-75% employee discounts
• Flexible scheduling within the mall hours

We’ve helped employees personal problems as appropriate. Examples include advances in emergencies, help with handling difficult landlords, finding housing, etc.

During the tenure of our Victoria manager, we have had two district managers, not three. We have one district manager and a support team of lead managers underneath.

We replenish stock based on orders sent to us from managers of stores. Often these orders are vague and lead to items being missed or the wrong item sent out. We have rectified this by launching an online portal to place orders as of January 17th.

We have never used any of the sites listed as suppliers, but don’t deny that there may be similarities in what we carry. There are only so many differences between jewellery that can be captured in a 2D image. We’ve switched to working hands on with manufacturers to make slight changes. These are less obvious changes, like sturdier settings, longer threading, etc.

We are always aiming to improve our jewellery based on customer/employee feedback.

We've also used employee feedback for promotions. The scavenger hunt we ran in Summer 2019 was the idea of one of our managers. She was very hands on in the promotion and execution of the hunt.

About the line of jewellery that was brass: brass is a metal some people have an allergy to. We use brass  plus... for all our jewellery with filigree details. Steel and titanium are too hard to make such fine details. We designed the jewellery to have titanium for the part that sits inside the piercing. This is to lessen the risk of a reaction. Unfortunately, in the case of this particular line, there was a mix-up. We have advised the employees and updated our online listings to reflect this.

We carry brass earrings that are double the price of the jewellery you mention. When the customers have the correct information, the jewellery doesn't back. With a few exceptions, many of the styles we brought in of these earrings sold out – and they sold out fast. It is unclear why the piece should have been dropped on the other jewellery.

Brass is perfectly safe in healed piercings as long as you don’t have an allergy. The same is true of silver and gold.

Sales under the leadership of the past manager have been the lowest in the company for months – beyond a “bad week.” With the past manager gone, sales have doubled. Our Victoria store was the top performing store in the company last week.

We feel the parting of ways is beneficial for both parties.

Avis d'autres employés sur BodyMods

Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Culture d'entreprise
Not worth the stress
BodyMods Store Manager (Ancien employé) –  Coquitlam, BC7 février 2020
Under appreciated for the amount of work that needs to be done, not paid nearly enough. Horrible District Manager. She had it out for me. Alot of favoritism too
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Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Culture d'entreprise
Job would be great if upper management was competent
Customer Service Specialist (Ancien employé) –  Coquitlam, BC24 janvier 2020
Basically title. I loved working there doing the day to day. The clients are a pretty specific type, and they're almost always chill. You get to have a lot of one on one with each customer which gives you time to be friendly and actually have a chat if they want. I loved my coworkers too, shift change actually became a highlight of the day.
But to say that upper management was incompetent would be an understatement. Stock was hard to get and basics were rarely filled. You'd send them a list, and would get a fraction of what you needed back, with no indication if you'd ever get the rest of what you needed. Sales goals were unattainable and we were constantly berated in nice terms for not meeting them. Everytime we tried to bring up why we couldn't make the goals (it's not like you can grab people by the wrist and force them to buy!) We'd be told to not make excuses.
I'm not sure why, but someone higher up seemed to have it out for me. When I found out she was insulting me behind my back it was the nail in the coffin.
I really wish I could have stayed. I really genuinely enjoyed working there, but the employers were so hostile to me despite me best efforts.
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2,9Équilibre vie professionnelle / personnelle
2,5Salaire / avantages sociaux
2,2Sécurité de l'emploi / évolution de carrière
3,0Culture d'entreprise