BodyMods
Recevez de nouvelles offres d'emploi et avis chaque semaine!

Avis des employés pour Senior Customer Service Representative chez BodyMods

Intitulé du poste
Senior Customer Service Representative2 avis
Lieu
Canada2 avis
Notes par catégorie
2 avis correspondant à votre recherche
Voir les 36 avis
3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
There is so much to get into I probably don't have enough characters available to say it all so here are the bullet points:

-poor communication from management


-poor delivery of product stock (would take months just to get basic, popular items)


-kiosk is fined if you take a break longer than 10-15 minutes depending on which mall you're in, even if you're working 8+ hour shifts


-clear misinformation spread to employees (and therefore customers) about quality and materials used in products (their "316LVM surgical steel" would chip, strip, and rust allllll the time, which is specifically what that caliber of steel is supposed to not do)


-even after promotion paid just above minimum wage, and fulltime hours are only available to the location manager by nature of the kiosk schedule set up


-high pressure to make quotas even when stock is low (they post monthly charts of what every single employee makes in terms of sales and commission)


-crew are often left to perform tasks that only managers are originally trained to do and may not even receive additional training to accomplish, and are definitely never compensated equally for it


-crew receive lower annual review marks if they do not engage with every single post the company Facebook makes, yet are not told that this is a requirement at any point


-the main member of management they had when I left was passive aggressive, disingenuous, and arrogant. was definitely the last straw that pushed me to quit.



That all being said, I did meet some genuinely amazing, kind people who worked there and I'm pretty
 - plus...
Points positifs
mostly cool customers, some cool employees if you're lucky, working alone
Points négatifs
management style, product misinformation, scheduling style
Avez-vous trouvé cet avis utile?
2,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
2 étoiles
Notez une entreprise où vous avez travaillé récemment
Partagez votre expérience pour aider d'autres utilisateurs.
Profil attribué
Vous souhaitez en savoir plus sur le travail dans cette entreprise?
Posez une question au sujet du travail chez BodyMods ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.
Note globale
2,8
D'après 36 avis
5
8
4
5
3
6
2
4
1
13
Notes par catégorie
2,8
Équilibre vie professionnelle / personnelle
2,4
Salaire / avantages sociaux
2,1
Sécurité de l'emploi / évolution de carrière
2,3
Direction
2,9
Culture d'entreprise
Avis selon le lieu