Bethany Care Society - Avis

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Not good
Health Care Aide (Ancien employé) –  Red Deer, AB13 septembre 2019
Not a good place to work, management allows bullies to do what they want, management picks favourites, and there is absolutely no support for HCAs. Poor work environment, staff force residents up and to eat daily. Would never recommend to anyone
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Serious issues at Bethany Calgary NW
Registered Nurse (Employé actuel) –  Calgary, AB7 septembre 2019
I have worked at Bethany Calgary for over 20 years and have seen a lot changes in my time but the last few years have been pure chaos. Layoffs, FTE cuts, hiring freezes, working short staffed all with resident cases continuing to get more complex. The worst is the treatment of staff by the site Adminstrator. Staff are publically berated, humiliated and spoken to like we know nothing. I know many staff have reached out to head office about their concerns of bullying and disrespectful treatment from management, but nothing gets done. They would rather protect dysfunctional managers than listen to the people who actually care for the residents.
In the year and a half that new Administrator has been in place, she has driven out almost entire site management team, some of them having been at Bethany for over 20 years. We used to have Care Service Managers that were inspirational and motivating, they cared the residents and staff. Now we have inexperienced managers and its the residents who suffer from the loss od experience, knowledge and wisdom.
It is truly sad what is happening at Bethany.
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Réponse officielle de Bethany Care Society
10 septembre 2019

We would like to apologize for your negative experience at Bethany. Thank you for leaving a review and reaching out to us. We’d like to learn more about your specific situation. Can you please contact Lisa Watson, Vice President and Chief People Officer at: lisa.watson@bethanyseniors.com with details of your experience and we’ll follow up with you directly.

5,0
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I’ll give 9/10
Student Health Care Aide (Ancien employé) –  Calgary, AB26 août 2019
I had the best training and learned a lot from nurses and health care aide workers . Wonderful staffing very friendly environment . Thank you again Bethany to give me a opportunity to learn .
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A poisonous environment and deteriorating
Manager (Ancien employé) –  Calgary, AB9 août 2019
A CEO that openly expresses contempt for the people who work there has created a culture of fear and intimidation that runs throughout the entire organization. A lot of really good people have either left or been fired. Little acknowledgement of success but exaggerated reaction to mistakes (real or perceived). Speaking up will get you fired. If you’re a healthcare professional you may find it a good job but if you’re a manager or administrator you are advised to avoid.
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Poor leadership
Corporate (Employé actuel) –  Calgary, AB7 août 2019
Bethany's senior leadership displays as much respect to its employees as feudal lords ruling over the peasants. Turnover is rampant (from both resignations and terminations) and the result of a culture of intimidation, fear and blame that trickles down from the top.
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Poor Management
Health Care Aide (Ancien employé) –  Red Deer, AB6 juillet 2019
Under staff, poor support from the management, keep asking for extra staff but will not give us. Hard to swap shifts, hard to file overtime, hard to ask for vacation days.
Points positifs
Good benefits
Points négatifs
Too heavy work load
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Poorly Run Organization
Administrator (Employé actuel) –  Alberta4 juillet 2019
Organization controlled with threats and intimidation directly from senior leadership. Head office routinely fires non-unionized admin. staff annually to maintain fear.

This creates a terrible place to come each day. People just disappear and everyone is too afraid to comment.

Best advice stay away it's not worth it.
Points positifs
None
Points négatifs
Intimidation, fear and threats on daily basis
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5,0
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Productive and fun place to work
Licensed Practical Nurse (Employé actuel) –  Riverview19 juin 2019
Bethany has career path for staff. They value their employees, good environment, up-to-date training. Respect for staff and residents. Ability to grow with the system.
Points positifs
Freedom of speech
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5,0
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Friendly and supportive staff
Occupational Therapist Assistant (Ancien employé) –  Calgary, AB15 avril 2019
I felt like I was getting the support and assistance that I needed and was able to work comfortably and collaboratively with the staff. I appreciate the faith based focus the facility has and the importance that has in a geriatric population
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5,0
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great place to work
Health Care Aide (Employé actuel) –  Cochrane, AB29 janvier 2019
people are very friendly and the residents like the help they are given. The staff are easy to work with. there is lots of activity for the residents to do and they are not just sitting in there rooms. They can interact with everybody.
Points positifs
good team
Points négatifs
nothing to say
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management
Care Aide (Employé actuel) –  Calgary, AB17 janvier 2019
They should at least manage the shift hours of workers, sometimes there is no shift in months and it is hard to pick up shifts because of the new system.
Points positifs
Good team work
Points négatifs
no shifts
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4,0
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I felt like management listened to my concerns regarding resident and staff safety.
LPN - Licensed Practical Nurse (Ancien employé) –  Sylvan Lake, AB9 janvier 2019
I loved working at Bethany Care Society!
We were having issues with an extremely aggressive resident in the locked unit who jeopardized self, resident and staff safety. I, along with other nurses, worked hard encouraging staff to chart on all behaviours in order to get this resident a psychiatric evaluation. I had the opportunity to present all the issues we were having on the unit to management alongside the support of one the family and of one of the house doctors, which got the process rolling to get the proper help this resident needed. I felt that management was supportive with ensuring we had a safe working environment and a safe home for the residents. I am proud to have been an LPN at this location in Sylvan Lake, AB!
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2,0
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Not a good place to work
LPN (Ancien employé) –  Calgary, AB29 décembre 2018
Do yourself a favour and don't work for this place. Poor management, disorganized and constantly changing things to try to make things "function" better. Poor and unrealistic nursing ratios and low morale with unhappy staff. Constant short staffing issues with staff already spread to thin when fully staffed. Not worth the money or the headaches.
Points positifs
Some decent colleagues
Points négatifs
Too many to list
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Don't work here
Management (Ancien employé) –  Calgary, AB31 octobre 2018
Poor, poor place to work.
Management at all levels is poor but especially management out of corporate office. They don't support their staff. They talk the talk but they don't know how to walk it. Workloads are overwhelming and there's no support to you. Everything is a priority to them and it's not a realistic or healthy work environment. Next to no resources available to you, everything falls on your lap. Many new initiatives that they want rolled out over night. Roll outs are poor, they push things out without having buy in, organization, plans etc.
No trust, no autonomy, no independence. Micromanaging, accusations and gossip is how this company runs.
Just do. not. work. here. Until they have a huge shift of people starting from the top, nothing will change.
Points positifs
wages are decent, but they have to be for how much work they pile on top of you or people would never stay, Most staff are truly there for the residents. Longevity of floor staff members.
Points négatifs
upper management, workload, no work life balance
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treated like garbage
Leader (Ancien employé) –  Calgary, AB23 août 2018
I was "let go" in a very sudden and immediate way. Made to feel like a criminal. Not sure what I did to be treated so terribly. Would have expected more from a faith-based organization. Run, don't walk, the other way if you're thinking of applying.
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4,0
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Great place, good people
Buyer - Materiel Management Department (Employé actuel) –  Calgary, AB25 juillet 2018
Processing orders from unit clerks, and sites.
Working with vendors to meet deadlines.
Contract creation and vendor management
Data entry
Inventory
Minor IT support
Processing invoices

I have learned that how to deal with difficult people due to a course I took - Effective Work Place communication.
Contract Management and Vendor Relations.

The work place Culture - Hierarchy Culture
Points positifs
Knowing that your work actually helps people, sometimes free lunches.
Points négatifs
difficult people, but that is every where
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3,0
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Over all a good place to work
Nurse (Ancien employé) –  Red Deer, AB25 juillet 2018
The days are busy, like all places in health care. You have the typical resident to Nurse ratio. They are always implementing new programs and processes and theres a new policy every time you turn around. The last few years theyve been moving away from paper with their electronic charting, electronic medication admin program. Nursing assessments are slowly changing to electronic also. HCAs have too much charting in their POC program and often complete charting on their breaks or rush to finish up at end of their shift it seems.

There are A LOT of emails from top of the organization, newsletters and updates, which made it very difficult to stay on top of what was happening at your own site, emails from people in Calgary youve never met, and likely never would. There are always announcements that someone has left or a new manager or executive or leader of some department you didn't know existed had been added. Seems very, very, top heavy and low insight that to improve the care being provided at the front line level those at an executive level shouldn't be so excessive. It doesnt seem that the Calgary leads realize with a happy front line staff, not those that literally run from one task to the next, youll have happier residents and families. All of the Bethany website pictures show people from Calgary, like its the only site that exists or at least the only important site, and they have rural sites with people that have worked there for years.

Bethany has some great supports in place, chaplain, social work, and a good recreation program that you can also go to when you
  plus... have resident problems to solve or things that residents need additional help with. They have a cool student program in place with RDC so at times there are students to help with care, only wish it was all of the time. Bethany CollegeSide has a bus for the residents so not always depending on public transit so that's a big help. The managers are both RNs and seems to care about the residents and staff, they follow up if you take something to them that you are not happy with about new nurses that aren't carrying their weight or aren't following the care plans.
Ive worked at the hospital for a few years and rarely even see the unit managers of the units I worked on, but at CollegeSide you see them all the time, and they are approachable and check in without breathing down your neck. They have a good volunteer team that do lots of nice things for the residents, and they help with feeding or taking residents on outings, walks or other activities. There is a small store that the Volunteer Lead runs that raises money for the residents activities or things for the residents on the units. You can find some cool things there. They have pets for the residents that live on a few of the units and staff can take their Dogs to visit the residents too as long as their pets are pre-approved. The majority of nurses are really great to work with, you have a few lazy nurses that try to pull rank but most are really good and caring and of course I have seen how the union protects the lazy ones and how it affects the good staff when they have to work twice as hard but its only a few and that type of things is everywhere you work in healthcare or not. Overall its a nice place to work if you take the time to get to know everyone and what they do there.
  moins
Points positifs
Great resident care, Good teams, Good Supports
Points négatifs
Same as all care facilitiies, never enough staff. Good luck getting any help with HR things, there used to be someone at the site, but now its in Calgary, Used to have scheduler, now its in Calgary and scheduling is computerized. Union protects lazy people
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Employer
Registered Nurse (Ancien employé) –  Calgary, AB2 juillet 2018
It is a good employer to work to. It is pleasant work environment. Good benefits and they support professional growth. I wish the company look into adding more frontline staff instead of cutting as it does affect the quality of care to residents.
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4,0
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Bethany Care Society supports its employees and empower them to grow and develop. Bethany offers competitive wages and great benefits.
Registered Nurse (Employé actuel) –  Cochrane, AB19 juin 2018
Bethany is an example of a great employer who offers competitive wages and benefits. promotes employees to further grow and develop. Staff and family engagement is valuable at Bethany. Bethany care society has been growing rapidly throughout the last few years.
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3,0
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Difficult.
Health Care Aide (Ancien employé) –  Airdrie, AB13 juin 2018
I didn't care to work here, as many of the workers were jaded and didn't care about compassion. I loved the residents, but I think some of them were misplaced in the open units.
Points positifs
Very peaceful atrium.
Points négatifs
Rude workers, very little compassion.
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