I have worked at Bethany Calgary for over 20 years and have seen a lot changes in my time but the last few years have been pure chaos. Layoffs, FTE cuts, hiring freezes, working short staffed all with resident cases continuing to get more complex. The worst is the treatment of staff by the site Adminstrator. Staff are publically berated, humiliated and spoken to like we know nothing. I know many staff have reached out to head office about their concerns of bullying and disrespectful treatment from management, but nothing gets done. They would rather protect dysfunctional managers than listen to the people who actually care for the residents.
In the year and a half that new Administrator has been in place, she has driven out almost entire site management team, some of them having been at Bethany for over 20 years. We used to have Care Service Managers that were inspirational and motivating, they cared the residents and staff. Now we have inexperienced managers and its the residents who suffer from the loss od experience, knowledge and wisdom.
It is truly sad what is happening at Bethany.