Avis sur Best Western (catégorie Équilibre vie privée/professionnelle)
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Worked here twice (Best Western Gatineau)Once as a housekeeper and years later as a housekeeping manager. I would not return to work here or refer anyone to work here. It is bed bug infested and not well maintained at all! Worst place I ever worked.
Long hours, weekends. Not having staff or supplies to do the work.
Promised raises many times and never got it. Managers watched the cameras 24/7 if you sat for a few moments for a break or talked to someone youd get in trouble. Day shift put against night shift. Boss had no back bone either and didnt discipline people who are late everyday and goes out for smoke breaks every hour on the hour.
None other than leaving
When I was there management aweful as soon as they saw you might get your rooms list done early even just half an hour before clock out boom 4 more room you have to clean cus they already booked customers in those dirty rooms(btw this is in 2020 covid year). Love to overwork there housekeeper till they quit and high i mean HIGH staff turn over rate. They love to work you 6 days a week 8 hours a day and they're so shorty on Housekeeping that you'll probably be called in on one of your 2 days off which are also spread apart through out the week.
If you're a robot that will dedicate your life to the hotel, or a student working part time, you'll be fine. Otherwise, go elsewhere, the workplace ethic of the full time staff there is barely human, and the (absentee) owner's business ethic will make you question life itself. Be careful what you say to whom, it WILL be used against you. But if you're fine minding your own business and doing the daily tasks for about an hour, and spending the remaining 7 hours doing barely anything you'll be fine.Great support staff, housemen (a.k.a. janitors), maintenance people, and the housekeeping are fantastic people that you'll WANT to be friends with. Barely got to get to know the rest of the front desk staff as I basically worked alone my entire (relatively short) time there.Management disapproves of independent minded people that would rather know why certain things are done the way they are, instead of doing them blindly. Also, the Accountant/Front Desk Manager barely works during the daytime, so good luck getting feedback from the only person that can tell you if you make mistakes. Hardest part is the dead time, you'll literally sit there for hours doing nothing at times, you'll yearn for the times where 15 people show up at the same time.Best part however is when people feel valued by you due to the nature of your good service, seeing your name appear in reviews will make your day. And like mentioned above, DON'T OPEN UP TO PEOPLE WITH YOUR SAME JOB TITLE, some people actually arrive early with the specific intention to talk with management about what goes on behind their - plus...
Great support staff that will make your day so much better
Terrible relations between management and staffing. You have no value there as an employee, you're a meaningless cog.
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Worked for hospitality for several years its a stressful job when you love it’s fun time flies when it busy. If you got some good attitude people it fun to work ..
If you know the job it easy to rock n roll
I liked working here but I guess I could not keep up and like I said there where maybe 3 manager that where nice one was not nice and one was awesome
Nicepeoplefor the most part vacation pay
Long hours for littlepay and well it was like being in highschool with the gossipthat goes on there
Hospitality industry is fast pace and has its challenges. It is never a boring day on it's position and every day is different. Meeting people from all over the world making sure they enjoy their stay is our goal.
This was my first time ever working in hotels and they taught me everything I needed to know about working the front desk! The one in Valemount specifically is great for seasonal work, they have a competitive winter and summer season.
It's a good job for those who just want to go to work and do their job and go home. There isn't a ladder to climb, makes a good job to retire doing. Keep in mind the busier season is summer.
If you are looking for something where you talk to people everyday, this is the place for you. You get to know most guest that stay weekly. Management is not good, stay one thing then do another thing. Will lie right to your face.
Worked here for a few months. Tons of drama. Other housekeepers would move slowly so you would have to help them and end up doing double the work as everyone else for the same amount of pay. Never appreciated. Manager never solved any of the problems I brought up to her. Manager extremely unprofessional with her attitude towards certain employees.