Avis des employés pour Best Western - Grande Prairie, AB
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Grande Prairie, AB8 avis
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all Staffs and management team are friendly, work schedule is sometimes not fair enough, has a good and clean facilities, breakfast is free but a certain time to consider
not enough workshifts
Management was pretty good, co workers were hard to work with sometimes but that’s okay since we don’t really have to work with them most of the time. Housekeeping management seemed to put themselves into front desk business which was unprofessional to say the least. Overall was ok.
After few years of working as a front desk agent, I noticed most of the time the work is just procedural. But I can always encounter different types of guest. There's always a room for improvement. Management is good, the guide you in times of difficulties. Hardest part of the job is when there is a irrational guest shouting at you, blaming you for something you haven't done. Most enjoyable part is when you encounter guest who understand your situation / your job.
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Managers should improve their way of handling their staff.Not just only at staff but especially to themselves for not being bias to others...........................................
Typical day would include answering phones, receive and forward faxes, phone calls and e-mails, prepare housekeeping reports, book reservations, check guests in and out of rooms, make key cards, handle room payments. Co workers all got along well.
management changed frequently
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- Grande Prairie, AB
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