Best Western
3,6 étoile(s) sur 5.
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Avis d'employé sur Best Western

Poor Management

2,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
31 août 2019
The manager is awful. She does not know how to manage a business or people. She expects her workers to go above and beyond, but does not compensate them. The turnover rate is so high because she doesn't know how to talk to her employees. Every single front desk agent that works right now is looking for a new job, even the new people. She is cheap; sometimes there is literally only one person working in the entire hotel, which is not only unsafe, but very inefficient. Front desk agents have to do dishes, laundry, maintenance, etc. Basically anything she needs done, but doesn't want to pay someone to do
Notes par catégorie
1,0Équilibre vie professionnelle / personnelle
1,0Salaire / avantages sociaux
1,0Sécurité de l'emploi / évolution de carrière
1,0Direction
3,0Culture d'entreprise
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5,0
Équilibre vie professionnelle/personnelle
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Sécurité de l'emploi / évolution de carrière
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27 janvier 2021
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Front Desk Agent (Ancien employé) - Peterborough, ON
This family run hotel is a great spot to work. The management team is amazing, trustworthy and fair. During the busy season there is a good vibe and tons of people to meet. Also, if your past job experiences allow, you can help out in different departments of the hotel.
Points positifs
A pool!
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3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
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25 septembre 2020
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Front Desk Agent (Ancien employé) - Gatineau, QC
If you're a robot that will dedicate your life to the hotel, or a student working part time, you'll be fine. Otherwise, go elsewhere, the workplace ethic of the full time staff there is barely human, and the (absentee) owner's business ethic will make you question life itself. Be careful what you say to whom, it WILL be used against you. But if you're fine minding your own business and doing the daily tasks for about an hour, and spending the remaining 7 hours doing barely anything you'll be fine.Great support staff, housemen (a.k.a. janitors), maintenance people, and the housekeeping are fantastic people that you'll WANT to be friends with. Barely got to get to know the rest of the front desk staff as I basically worked alone my entire (relatively short) time there.Management disapproves of independent minded people that would rather know why certain things are done the way they are, instead of doing them blindly. Also, the Accountant/Front Desk Manager barely works during the daytime, so good luck getting feedback from the only person that can tell you if you make mistakes. Hardest part is the dead time, you'll literally sit there for hours doing nothing at times, you'll yearn for the times where 15 people show up at the same time.Best part however is when people feel valued by you due to the nature of your good service, seeing your name appear in reviews will make your day. And like mentioned above, DON'T OPEN UP TO PEOPLE WITH YOUR SAME JOB TITLE, some people actually arrive early with the specific intention to talk with management about what goes on behind their - plus...
Points positifs
Great support staff that will make your day so much better
Points négatifs
Terrible relations between management and staffing. You have no value there as an employee, you're a meaningless cog.
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5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
7 juillet 2020
Même lieu
HOUSEKEEPER (Employé actuel) - Saint John, NB
Very good place to work. Everyone is kind and polite to one another. There is always help available if needed. Good benefits and hours available. Enjoyable work environment.
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