Avis d'employé sur Best Western
If you are looking for something where you talk to people everyday, this is the place for you. You get to know most guest that stay weekly. Management is not good, stay one thing then do another thing. Will lie right to your face.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
This family run hotel is a great spot to work. The management team is amazing, trustworthy and fair. During the busy season there is a good vibe and tons of people to meet. Also, if your past job experiences allow, you can help out in different departments of the hotel.
If you're a robot that will dedicate your life to the hotel, or a student working part time, you'll be fine. Otherwise, go elsewhere, the workplace ethic of the full time staff there is barely human, and the (absentee) owner's business ethic will make you question life itself. Be careful what you say to whom, it WILL be used against you. But if you're fine minding your own business and doing the daily tasks for about an hour, and spending the remaining 7 hours doing barely anything you'll be fine.Great support staff, housemen (a.k.a. janitors), maintenance people, and the housekeeping are fantastic people that you'll WANT to be friends with. Barely got to get to know the rest of the front desk staff as I basically worked alone my entire (relatively short) time there.Management disapproves of independent minded people that would rather know why certain things are done the way they are, instead of doing them blindly. Also, the Accountant/Front Desk Manager barely works during the daytime, so good luck getting feedback from the only person that can tell you if you make mistakes. Hardest part is the dead time, you'll literally sit there for hours doing nothing at times, you'll yearn for the times where 15 people show up at the same time.Best part however is when people feel valued by you due to the nature of your good service, seeing your name appear in reviews will make your day. And like mentioned above, DON'T OPEN UP TO PEOPLE WITH YOUR SAME JOB TITLE, some people actually arrive early with the specific intention to talk with management about what goes on behind their - plus...
Great support staff that will make your day so much better
Terrible relations between management and staffing. You have no value there as an employee, you're a meaningless cog.
Shortly into my first shifts, I began to notice that the management they had working there made for a very uncomfortable work environment. The one supervisor they have there does not know how to control her emotions, especially in front of co-workers AND guests. Will scream at you in front of guests when you don't know what to do and talk down to you and other managers. This supervisor would call out other people who work there in front of you when they noticed they did something wrong or even just wrote on a piece of paper that the supervisor created or when packets of paper were not put in the correct place that they personally designated. Makes you scared to go into work for your next shifts. When the supervisor would start losing it and had to run away from the front desk, the hotel manager just told them to go out back and calm down, and to come back out when they are done. Not acceptable in a workplace environment, especially when someone is in a higher position such as a supervisor. The location also has a very high turnover rate, and they should wonder why.