Avis d'employé sur Best Western
Management and Employees make for a very uncomfortable work environment
Shortly into my first shifts, I began to notice that the management they had working there made for a very uncomfortable work environment. The one supervisor they have there does not know how to control her emotions, especially in front of co-workers AND guests. Will scream at you in front of guests when you don't know what to do and talk down to you and other managers. This supervisor would call out other people who work there in front of you when they noticed they did something wrong or even just wrote on a piece of paper that the supervisor created or when packets of paper were not put in the correct place that they personally designated. Makes you scared to go into work for your next shifts. When the supervisor would start losing it and had to run away from the front desk, the hotel manager just told them to go out back and calm down, and to come back out when they are done. Not acceptable in a workplace environment, especially when someone is in a higher position such as a supervisor. The location also has a very high turnover rate, and they should wonder why.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
I worked here for a year and it was nothing but being overworked, treated poorly by management and any little thing you did wrong almost counted as a write up. Standards are unbelievable and the staff is not nice to be around. Management picks favourites and the hotel owners are not considerate at all. They will fire you over simple things or things that was their fault but then blamed on you. I do not recommend working here. They would also advertise the job as a higher wage to new employees and on job boards while keeping their current employees at a lower previous wage and then would not speak about it until an employee brought it up. They would then hand out raises and say “it’s not because someone spoke up”. I was once told not to clean a room because of a case of lice in a room, and that it needed to be professionally cleaned, but then 4 hours into my shift I was told it was fine to clean. Managers constantly tell you how bad your work is every morning before your shift and belittle you. The hours are difficult to get around because you never know when you’ll really be finished your shift. Your quota could be 5:30pm and you may leave by 7pm if your supervisor finds more things for you to do. Please save your breath with this job and move on.
Working late when people leave without notice ie, from 8am to 10pm. Higher wage but you get part time hours even though it’s advertised as full time, and you work 5 days a week.
If you are looking for something where you talk to people everyday, this is the place for you. You get to know most guest that stay weekly. Management is not good, stay one thing then do another thing. Will lie right to your face.