Avis d'employé sur Best Western
the owner makes numerous interruptions in the managerial duties make it confusing and hard for the employees to follow an trusted policy. Employees should only follow the manager instructions.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
no break during work
They don’t follow any rules for your safety and will get involved in things they shouldn’t. They simply don’t care about anyone but themselves and I highly recommend if you get the job that you watch your back
Management lies, dirty work place, small work space for what they’re asking from you
A typical day on the job requires an full smile all day, which I was glad to do, no doubt. A typical day included booking reservations, calling to confirm reservations, sending out e-mails, servicing guests in the hotel. As a front desk agent, it comes down to you to make decisions while the bosses are out. It's hard to pinpoint what you learn. It's an expedited learning curve into hospitality and customer service. Each encounter is different. Most enjoyable part of the job were the people. My co-workers, and the guests. It's a great form of informal networking and you learn so much about others while learning about yourself.
Discounted Hotel rooms, paid lunches.
guests vary, can be very rude.