Avis d'employé sur Best Western
Pretty sure management is running company into the ground. Nothing works and have to constantly make excuses. Website always says closed. Pool never works. Customers constantly over charged. Free breakfast and free laundry is a lie. Constantly under attack for things out of your control. Collectors calling wanting money. Multiple Employees shorted hours. Constant changing of shifts.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
This family run hotel is a great spot to work. The management team is amazing, trustworthy and fair. During the busy season there is a good vibe and tons of people to meet. Also, if your past job experiences allow, you can help out in different departments of the hotel.
If you're a robot that will dedicate your life to the hotel, or a student working part time, you'll be fine. Otherwise, go elsewhere, the workplace ethic of the full time staff there is barely human, and the (absentee) owner's business ethic will make you question life itself. Be careful what you say to whom, it WILL be used against you. But if you're fine minding your own business and doing the daily tasks for about an hour, and spending the remaining 7 hours doing barely anything you'll be fine.Great support staff, housemen (a.k.a. janitors), maintenance people, and the housekeeping are fantastic people that you'll WANT to be friends with. Barely got to get to know the rest of the front desk staff as I basically worked alone my entire (relatively short) time there.Management disapproves of independent minded people that would rather know why certain things are done the way they are, instead of doing them blindly. Also, the Accountant/Front Desk Manager barely works during the daytime, so good luck getting feedback from the only person that can tell you if you make mistakes. Hardest part is the dead time, you'll literally sit there for hours doing nothing at times, you'll yearn for the times where 15 people show up at the same time.Best part however is when people feel valued by you due to the nature of your good service, seeing your name appear in reviews will make your day. And like mentioned above, DON'T OPEN UP TO PEOPLE WITH YOUR SAME JOB TITLE, some people actually arrive early with the specific intention to talk with management about what goes on behind their - plus...
Great support staff that will make your day so much better
Terrible relations between management and staffing. You have no value there as an employee, you're a meaningless cog.
When I was there management aweful as soon as they saw you might get your rooms list done early even just half an hour before clock out boom 4 more room you have to clean cus they already booked customers in those dirty rooms(btw this is in 2020 covid year). Love to overwork there housekeeper till they quit and high i mean HIGH staff turn over rate. They love to work you 6 days a week 8 hours a day and they're so shorty on Housekeeping that you'll probably be called in on one of your 2 days off which are also spread apart through out the week.