A typical day at Benefit Plan Administrators was to report to my manager to learn which tasks were considered priority, as priorities were different on a daily basis. At times, I would begin my day with helping the Mailroom department with sorting, opening and distributing mail. There would be days in which I would start off by helping the Administration department with updating records on AS400. On the other hand, logging and examining claims would sometimes be the priority. Regardless of which task was to be completed, I was to always be readily available to relieve the receptionist on breaks and the lunch hour and act as a receptionist and switchboard operator.
I was fortunate to work with helpful co-workers who cared to help one another and guide one another along with any training when new procedures were implemented.
Since I was assisting managers and staff from various departments, I was constantly being redirected to a different project within another department before I was able to complete helping the current department. I had to learn how to prioritize and use my time wisely so that each task within each department was completed by the end of each business day.
I discovered that I enjoyed having multiple responsibilities on a daily basis and helping various departments whenever it was required.