The job is exciting, always different experiences every day, with a lot of freedom and acceptable pay. The company is terrible, very little effort goes into planning, or doing anything of logical sense, but at least you still get paid while you wait for their constant hemorrhaging of wasted time and money to sort itself out.
If you want to be a technician, make sure you're able to understand english with a thick Punjab accent, because that's who you call or support.
You work terrible shifts, inconsistent days, and you don't find out until 7pm whether or not you work the next day.
freedom, strong union, good culture
shift scheduling is garbage