Terrible work life balance. Management treats you only as a number and statistic
Technician (Ancien employé) – Hamilton, ON – 16 juillet 2018
Work life balance is non existent. Schedule is not set and you can be called in with 12 hours notice. Making plans ahead of time is nearly impossible.
The managers are only about getting as many jobs done as quickly as possible. Essentially, if you run into problems on a job, do not expect anyone to be understanding as to why it is taking you longer.
Management expects you to stay past the end of your scheduled shift if a job is not finished before then. They are not legally allowed to force you to stay, however if you do leave your manager will find a way to come down on you in some other way regardless of if you have actually stayed to help on other occasions.
The job itself is easy. The worst part is dealing with the weather; extreme cold and hot. Sometimes customers can be hard to handle. You are entering customers homes so this comes with good and bad. Some times you may come across very dirty or crowded homes. As well as the occasional drug addict, but you do have the right to refuse the job or call to have someone stay with you while you are there.
There were regular raises. $1 per roughly 6 months worked up to a cap but this does not outweigh the cons of the job.
Benefits are okay. Not great and not awful.
Overall this job should only be taken if in dire need of money and with no intention of staying long term. I was there for 4 years and it was very taxing some days. It also causes a strain on family life as most shifts you will be working until 9pm or later and you will work every weekend and most if not every holiday.
Generally left alone to do your work
Long hours. No set schedule. Management and efficiency system creates a very toxic work environment
Manager (Employé actuel) – Ontario – 17 juillet 2019
I have been working for Bell for few years and moved around few different dept within the network team. Overall the company is great, it has its standards and practices like other big corporations out there. If you are looking to make big changes or create/build something this is not the right place for it (there are still lots of old school staff working here), you better off apply to a start up if you like building something from ground up. If you want to learn about processes/operations, this is the right place for you.
As for paid, Bell is a big company the starting salary/hourly rate is not bad, don't expect big raises though, you will get roughly 1-5% raise per year depends on your performance.